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Old 05-15-05, 08:05 PM   #31 (permalink)
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I'm on the fence with dell right now. And probably have already made up my mind. I've got a year-old x30 and I really don't need anything newer, hardware or OS- I'm happy...ish. But I've gotten an exchange because the first axim died. Got a BT keyboard and tried to exchange it when it broke- 1.5+ months later I got a refund for it because Dell was BSing me on delivery times for the replacement. They have low prices, true, and when what you bought works, it works great. They've got minimum specs at a reasonable price. But my next device, I've decided, will be a PDA/cell combo (tired of carrying so many devices) and I can say that my confidence in Dell to supply a reasonably priced, functioning "smart phone" is really low. I'd rather give up a beer a day (at $4 where I live), wait 365 days and have well over $1K to spend on a competitor who listens. Hate to say it, but Dell goes obsolete on their Axims way too quickly.
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Old 05-15-05, 09:09 PM   #32 (permalink)
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I'm one of the lucky one getting an x50v to replace my x3...but I feel you guys...the x3 got rejected even for the 2003 SE...thats pretty sad considering the x3 and X30 are almost IDENTICAL...dell just sucks for a lot of support...I think it comes down to you wanting the upgrade bad enough to buy the newer pda.....
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Old 05-15-05, 11:06 PM   #33 (permalink)
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Just a thought

Originally Posted by The Burmanator
Please Sign the petition, see if we can swing Dell into letting X30 users buy / have an upgrade to WM5...

Sign here:
http://www.petitiononline.com/X30WM5/petition.html
Sign Here!

Thankyou!

You may want to look at an article i found on brighthand's home oage which talks about how there needs to be 128 MB of ROM for the proper storage with windows mobile 5.0. The X30 doesn't have that and the storage requirements for the WM 5 are much larger than the past ones so it might be hard to get it on anything but the X30 624 mhz model. Just a thought.

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Old 05-16-05, 03:19 AM   #34 (permalink)
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i thought it was 40MB system?? or somming.... Just that if the BIS and program rom were intergrated (ie ununintergrated ;)) and the RAM used as RAM and the SD card mounted properly & used as a HD then life would be fine right?

Min spec is 200Mhz, 312Mhz will work fine then.... !
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Old 05-16-05, 12:30 PM   #35 (permalink)
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Basically, the argument that the X30's 64MB Rom is too less doesn't hold.

The X50s, except for the X50V, all have 64MB rom.

And the HP 2000 series (the new one) also have 64MB of rom, except for the high end version. They all are also being offered the upgrade.

So WM2005 WILL work on 64MB of Rom. Its upto the company to provide the update.

Please sign it!! :)
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Old 05-16-05, 12:55 PM   #36 (permalink)
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wow - i was right!

Must be all the coffee
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Old 05-17-05, 04:44 PM   #37 (permalink)
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Dell's probably not offering it because it would be a pain to make a special version for every single pda they offer. The X50 is clearly capable of version 5.0, but the X30 Low and Mid are probably too slow to get fast productivity out of. I have an X30 Mid and I think it's way too slow as it is already, I'd be willing to downgrade.
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Old 05-17-05, 07:09 PM   #38 (permalink)
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I see no reason for the WM2005 upgrade until we know for sure that it would run fine. The X30 is too slow to run it, and as is, I'm already looking to upgrade because of hardware/software problems w/ the X30 (had it for 2 weeks, already Dell has to replace it). I just dont think its a good option to get a new OS, when the device is almost too slow for the current one. It's like saying you want Longhorn for a 300MHZ, 64MB RAM computer, when it has trouble running the most current version.
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Old 05-17-05, 07:21 PM   #39 (permalink)
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wait, what are you guys talking about that the x30 is slow? the x50 series isn't any faster. perhaps its the programs that you are using that are causing the problems. you also have to make sure you have enough program memory available. you can adjust the amount of program memory and storage memory availiable by going to home then memory on your x30.
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Old 05-17-05, 07:23 PM   #40 (permalink)
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Originally Posted by Nongan
It's like saying you want Longhorn for a 300MHZ, 64MB RAM computer, when it has trouble running the most current version.
Huh, Longhorn won't run on my old PII 300 MHz system? Awww, maayunnnnn. I was so looking forward to that . . .

Just joshing with you, I do agree with your post!
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Old 05-17-05, 07:25 PM   #41 (permalink)
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does any one know the specs for longhorn to run??


chris
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Old 05-17-05, 07:28 PM   #42 (permalink)
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Personally, I wouldn't put it on anything less than a 1 GHz processor w/ @ least 512 MB of RAM. I'll be curious to see the final "Minimum hardware requirements".
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Old 05-18-05, 11:49 AM   #43 (permalink)
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Currently, Microsoft is stating that Longhorn will require 512MB RAM, "today's level processor," and a high-end graphics card (PCIe or AGP 4x+) with at least 64MB RAM and DirectX 9.0 support. That's the minimum requirements to run it in its full version. Otherwise, it will run in a reduced version, similar to Windows 2000. (See articles here and here)
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Back to Windows Mobile, why is Dell unwilling to pacify its customers? The X30 High is faster and more capable than the X50 Low, meaning my PDA would be able to run WM5 at an adequate speed. Granted, the software would have to be modified for the X30 level. However, the devices are very similar, and the X30 is still in production. Since most of us are still under warrenty, we should receive the same support as the X50 owners. The X30 Low and Mid may not be able to run WM5 as intended, but the X30 High can. Why is there no update set to be released for this current technology?

I've signed the petition twice (once for each PDA), and ask that all of you reading this thread, be you owners of an X30 or not, sign the petition. It does not matter if you, individually, want the update. What matters is the right for each X30 owner to decide for himself/herself whether they want the update or not. Dell does not have the right to make that decision for us.

Those of you who have upgraded...what if Dell wouldn't release an update for the X50, making you buy a new PDA after just purchasing a unit from them? Both lines are current models, and the X30High beats the lower X50s hands down. Stand up for the rights of your fellow Axim owners, for in a few months Dell might declare your devices obsolete. We'll back you up...will you do the same for us?

John
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Old 05-19-05, 11:36 AM   #44 (permalink)
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Besides the petition, also go to PlanetFeedback.com. I *know* that the corporate offices get those messages, b/c I've received letters from Dell in the past. I've also received phone calls from Gateway. Make sure that your letter isn't too venemous and they will probably respond. The more they hear about discontent and a possible surge of an exiting customer base, the more likely they are to do something about it.

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The X30 is SLOW???? I have some complaints about Dell, but one of 'em would never be that the X30High is SLOW????

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The Longhorn analogy doesn't work for a variety of reasons: #1. The X30high has the FASTEST processor out there so it's nothing like putting Longhorn on a 300Mhz computer. #2. If you WANTED to try and put Longhorn on that 300Mhz computer, it's your CHOICE...Dell won't let us do that, they've decided that the X30 is going to be obsolete.

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I would GLADLY store programs on my SD card...I don't run that many programs to begin with. I'd *really* like to be able to take advantage of the upgraded Pocket Office features, since that's what I typically use the thing for.

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Cheers and sign the petition and DEFINITELY go to www.planetfeedback.com!!!
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Old 05-19-05, 01:36 PM   #45 (permalink)
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Dalydose...thanks for the tip on www.planetfeedback.com. I hadn't known of it before, but it looks like it may be the way to successfully voice our opinions to Dell. Here is a copy of the letter I sent.
Quote:
From speaking with a Customer Service representative, I have learned that Dell will not be providing the possibility of an upgrade to Windows Mobile 5.0 (2005) to the owners of the Axim X30 series PDA. I believe this to be unfair, inadequate, and overall a poor business decision, which will seriously hinder customer relations.

The X30 line is still in production and contains current technology. It is in no way obsolete. I have heard that the X30 Low and Mid may have problems with the OS upgrade, as they barely meet the minimum requirements. While this may be true, the X30 High is more powerful than both the X50 Low and Mid, which are both eligible to receive the OS upgrade. Why can't the X30 High receive the update when inferior models will?

In addition, each Axim owner should have the right to decide if he/she wants to install the upgrade. We purchased the units, with most of them still under warranty. Many of us, including myself, bought our X30s after the X50s began shipping, meaning our Axims are newer than those who will be receiving Windows Mobile 2005. Dell does not have the right to determine which upgrades we shall receive, simply because the company wants to increase sales of the X50 line. The company does, however, have an obligation to provide adequate support for its products, especially when they are under warranty.

I have shared this information, and my views, with the members of several online forums, including Dell's own user forum and aximsite.com. In the past week alone, over 100 people have responded, with over 6,000 views. The majority of the X30 owners concur with my belief that we are entitled to this upgrade. I invite you to read the responses yourself, and get an understanding of our position. I also ask that you view a petition for the upgrade of X30s to WindowsMobile 2005, available at http://www.petitiononline.com/X30WM5/petition.html. The 200+ signers cannot be wrong.

In the best interest of customer relations, and the future of the Dell Computer Corporation, I implore you to reconsider your position on Windows Mobile 2005. Should Dell ignore our request for the support we are entitled to, we will find another company who will recognize our rights. We are loyal customers, but loyalty only goes so far when it is one-sided.

Sincerely,
A Previously Satisfied Customer
I urge all of you to check out this website and offer your own opinions to Dell. Hopefully they will listen and provide us with the update we deserve.

John
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