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Old 01-16-03, 08:02 PM   #1 (permalink)
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Ok I just ordered the Axim yesterday night (january 15th). About 1 minute later I got an email confirming that they got an order from me. There is no order number on it and the email basically shows a summary of the order and states your order number along with ship date will be emailed to you in 1 busniess day. Well I have received nothing since then, and I also called customer service, by the way REALLY SUXS, and they say they dont even have record of my order and that I have to wait 1 business day for it to show up in there system. I tried calling again and for some reason the lady i spoke with gave me a order number but that order number when i talked to another REP IS INVALID. So i do not know whats going on. Was my order canceled? is it still valid? The Reps all keep giving me different answers, anyone can advise i appreaciate it!!!
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Old 01-16-03, 08:10 PM   #2 (permalink)
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Well, I heard they're kinda busy right now, but back on 12/18, I had my ack message immediately, and the conf message 16 min later. YMMV
Be patient.
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Old 01-16-03, 08:17 PM   #3 (permalink)
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Well thats what the internet is for us IMPATIENT PEOPLE :) hahah, yeah but i have ordered from DELL couple of times in the past two years, at that time everything was INSTANTANEOUS i would get confirmations and everything within less then 10 minutes, and this is my first order of the year from dell and its annoying but I will wait, I just hope my delivery date aint nothing more then 2 weeks cause that is just dumb.


PS: what does YMMV mean? thanxs
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Old 01-16-03, 09:55 PM   #4 (permalink)
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Your mileage may vary
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Old 01-16-03, 11:38 PM   #5 (permalink)
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speaking of milage my new car sure has great milage, well for a V6 luxury car its good i guess 25 miles to the gallon, i have averaged in the past week, lexus es 300.
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