unable to sync

[Truenofan]

just got my x5 workin again, along with finding the cable, got a 1gb sd card, and now it wont let me sync, it just keeps coming up with an unable to sync error, any way to solve this, iv tried activesync 4.1 and 3.8. any other version i should try?

[Frenchy]

What is the error message displayed when this occur?

[Truenofan]

"the following information type on your mobile device has items that have not been syncronized with this computer before.

information type: all desktop services" and gives three selections and if i make any type of selection, it comes up with the error,

"syncronization cannot be completed successfully. disconnect your device and try again. if the problem persists, see the microsoft activesync troubleshooter in microsoft active sync help on your desktop computer."

ok well now i got it to start syncing but it only does it a little bit, then stops saying it cant sync still.

[Sarel Slabbert]

"the following information type on your mobile device has items that have not been syncronized with this computer before.

information type: all desktop services" and gives three selections and if i make any type of selection, it comes up with the error,

"syncronization cannot be completed successfully. disconnect your device and try again. if the problem persists, see the microsoft activesync troubleshooter in microsoft active sync help on your desktop computer."

ok well now i got it to start syncing but it only does it a little bit, then stops saying it cant sync still.

I get almost the same situation. I was able to connect with no problem, but suddenly I am not able to connect anymore. I get exactly the same error and made no changes to my system or my Axim. I tried a few suggestions with no success. Can anyone help?

I have a Toshiba Notebook, Dell Axim 51v, Windows XP SP2 and Activesync 4.5. What is strange is that I can connect to Activesync, but only as a Guest

[CrispyFried]

have you tried a hard reset?

you might try plugging it into a different usb port, sometimes all ports are not connected to the same usb chips in the pc.

you might also try contact cleaner (find it at radio shack or some auto stores) on the x5 and cradle/cable connector (try just the cradle/cable 1st), but make sure all batteries are out of the x5 1st, and let it dry for several hours before re-powering it. of course youd lose all info that way..