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Old 10-18-03, 06:14 PM   #1 (permalink)
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Mad can't run ebooks
I just got my Axim x5 a week ago - eveything is going fine. But I can't open an ebook I bought. I have called dell 5 times to no avail and I have deleted and reinstalled the book on both my axim and my desktop. I have also done the same with microsoft reader and activation. I also have tried to move it in and out of different folders - none of this helps. Does anybody have an idea? Also I keep downloading themes and can't open them. My desktop says it does not have the right program - which is what? Thanks for any help!
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Old 10-18-03, 10:39 PM   #2 (permalink)
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Do you get an error message? Or does it just not show up? Did you get the .lit format?

Have you updated to the newest version of MS Reader? 2.2.2?
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Old 10-19-03, 12:37 PM   #3 (permalink)
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I get a massage that says can no longer access this book and yes I have the newest MS Reader
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Old 10-19-03, 12:47 PM   #4 (permalink)
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Be sure to check the version again, because that is usually what happens when you have the old version.

Also, make sure you aren't using an old short-cut. When you run the upgrade, it really just installs a new version, while the old version is still there. So you could still have the most recent version, but the shortcut could be linking to the old version.
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Old 10-19-03, 07:09 PM   #5 (permalink)
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Either you've got an old reader or adobe's file thinks you've moved it or don't have the rights to that file. The reader needs to be activated, is it?
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Old 10-19-03, 08:39 PM   #6 (permalink)
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You have to make sure you have the latest version, make sure it's installed in your main memory, and lastly, you need to activate it!
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Old 10-19-03, 09:14 PM   #7 (permalink)
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I had either the same problem or very similar. And, I couldn't believe my new axim, came with an outdated reader, but it did. Can you open the book ok on your desk top?
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Old 10-20-03, 03:40 PM   #8 (permalink)
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IU had that just today.... all was well to recently (Friday) I wasn't able to read my books. To fix I reinstalled 2.2.2 and the reactivated the beast. I just let it overwrite everything and all turned out ok. Hope this helps

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Old 10-20-03, 06:02 PM   #9 (permalink)
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where did you get and what is 2.2.2 ?
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Old 10-20-03, 08:31 PM   #10 (permalink)
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2.2.2 is the latest version of MS Reader and can be found here.
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