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Old 02-11-03, 01:06 PM   #1 (permalink)
SoAlive
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I'm one of the many who are waiting beyond the initial date quoted from Dell. (Currently my date is 2/18, but that's for another forum, isn't it?)

I called today to see if a phone rep would give me any other info., or a different date. He thought I was going to cancel my order, so he offered a case number that I can refer to in order to get Next Day Shipping for free.

Here's the fine print: I had already chosen this option for $16 when I placed my initial order, so this may only work for those of you who also opted up front. (Is there anyone else besides me who would pay $16 for Next Day on an order that takes a month to fill?) The $16 will be credited back to my credit card when I call and give Dell the case number.

Just for the record: I wasn't irate, threatening, raving, etc. Just happened to get a helpful rep who knows that Dell has dropped the ball. (It's OK, they're still Dell, and I'd do it again in a heartbeat!)
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Old 02-11-03, 01:38 PM   #2 (permalink)
bajjer31
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Luckily, we all waited quite a while for them, so we all know what you're going through. Anyhoo, I'm not sure next day is worth it, depending on where you live. Mine was shipped, according to Dell, on 2/4, and I received it on 2/5 . First ship date given was 2/4, then it was pushed back to 2/7. I ordered on 1/12.
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