USB Connection

Milwaukean · 01-22-04, 10:31 AM

Since migrating to WM03, my Axim will lose connection with my desktop a minimum of 5 times a day...anyone else having this problem? Is there a fix? A setting to check??? HELP!

bcries · 01-22-04, 10:45 AM

Yeah, I just got a brand-new X5 delivered (ordered a couple of days before they ran out... hehehe) and it drops ActiveSync all the time too (system came with WM-03 installed).

...stays recognized by the PC as a USB device, though - I just end up unplugging and plugging in the sync cable. Nice to know that it's maybe an OS bug - gives me faith that a fix will be released in the future sometime :)

bcries · 01-22-04, 10:52 AM

from another thread:

Quote:

Originally posted by whitelyt
Actually my question was if you were connecting the cradle to a USB hub but I see that you are not. USB hubs can cause strange problems with Activesync.

Well, I'm using a USB hub, so I'm try it without when I get home tonight. Think this could be your issue as well?

Milwaukean · 01-22-04, 10:55 AM

I do not use a hub...cradle is connected directly to the 'puter

tlmii · 01-22-04, 12:53 PM

Same issue here, glad to know I am not alone

Milwaukean · 01-22-04, 12:56 PM

I say we all gang up on Dell and get some answers!

Xibalba · 01-22-04, 01:00 PM

Yeah...that happens to me all the time too. Not every day, mind you, but often enough. I have not had a dropped connection yet today, but yesterday I had to unplug and plug in my X5 at least 15 times.

BTW - I am connecting with a cradle via a USB port. Do others not experiencing this problem when connecting a different way?

Mike

L8hter · 01-22-04, 02:12 PM

if you hit the power button on the Ax and power it back on in the cradle, you wont have to unplug it. Unfortuanately, it seems to be a fact of life that i have learned to accept. If you find a fix, great.