Battery Problems

lionstar15 · 03-03-03, 05:23 PM

My battery is either defective or somthing is messing up my system. I have 74% battery left i go to use an inferred remote control program and it enters sleep mode. So i try to power it back up and it enters sleep mode again. Finally i get it to wake up and stay on and it says i got 10% battery. I put it on the charger and i says that it is allready back to 100% in 5 minutes.
i called dell they said it is microsofts problem and is very common.
Is this true?

Mike C · 03-03-03, 06:49 PM

This low battery reading only happens after using the IR remote?
If it enters sleep mode, it's seeing 0% battery, or close to it.

If you soft reset at the point where it finally stays awake at 10%, does it change anything ... like the battery indication?

It's unlikely that the battery is really at 10%, as verified by the quick charging behavior. If it's just the IRR prog that does this, then maybe it's not ready for prime-time.

JakeRich · 03-03-03, 07:48 PM

It may be a M$ problem, but it's definitely NOT very common. If it persists I'd call Dell and ask for a replacement. That should NOT happen.

lionstar15 · 03-03-03, 08:50 PM

i talked to dell and they made me do a hard reset and every thing seems to work fine now

mtk111 · 03-03-03, 09:34 PM

What did you think about the first answer "That's MS's problem, it's verry common", was there a have a nice day too??.

Great tech support???

Had to call, post problem on web site, call again before they have you reset?

HHHHHHmmmmmmmmmmmm

Think they're on a learning curve with these?

Mke