Welcome to the site Kubo. As stated, you cannot upgrade an Axim X5 to Windows Mobile 2003SE, the best you can upgrade is to Windows Mobile 2003. As mentioned, you can try ebay. I've also heard you can try contacting tell and talking their ear off to get a copy of the upgrade disc for WM2003. I'm not advising you to do this because it's debated about being legal, but there have been mentions of the image being availible online. If that's true, it's your choice, and good luck searching for it.
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AdamaDBrown is right on. It's always gotten me. My dad worked at a company that made industrial computers, and he worked on getting Windows CE.NET on them. Compaired to his BIOS programming, it was simple. He said upgrading to a new rev of CE wasn't easy, but wasn't hard either. I think Dell made a BAD decision. They're being a bit lazy and hurting their handheld market. I wonder how their business would do if they DID put out a update. That'd be VERY helpful to their business.
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Thanks to all. I believe my Dell buying days are over. I've Purchased several computer systems and 2 axim's from them. You would think that the company would want to keep their customers happy and return for more. What a poor way to run a business. I did try to get the upgrade from Dell but the tech said I didn't return the coupon for the upgrade in time. I didn't even know of a coupon or receive one with the purchase of the axim's.
Kubo: Call Dell and if you get something like that again, tell the rep (FIRMLY) you want to talk to his manager. If you get him, ask him for the upgrade, and if he won't ask for HIS manager. Keep going until you get your upgrade. If you get hung up, call again. It the person who wins.
AximBigFan: That would be hard. You'd have to build a CE build from the ground up... Gathering all the drivers... Getting things compiled... Modifying it to run off a flash. That's the best I could see. The other problem, is CE.NET is different from PPC. PPC is a front to CE. Anyway, it'd be hard and cost a LOT. But Dell has all of it, so why THEY don't, I don't know.
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I guess I can sympathize on the 2003 upgrade but you do realize that the upgrade for 2003 was available for over a year. Dell stopped selling it when it stopped selling new x5's.
What was an upgrade to 2003se supposed to do for any of the non-vga devices other than introduce new bugs and incompatabilities? Functionally the only changes in SE are the vga support and the landscape switching, the first no being any benefit at all to earlier pda's and the second has much more elegant solutions via 3rd party? The decision to publish an upgrade has to be ballanced between the cost of support (bug hunting, tech support, maintaining 2 os's rather than 1, etc) versus the benefit which with the x5, x3 was virtually nothing.
The half-life of PDAs (all sorts) is very short these days. At the time Dell made the decision not to support the X5, they already knew about the X50, already had the X30's out and probably saw little financial reason to make the investment. Even if they sold 1000 copies to the geeks who wanted it, and even if they got $30 a copy, that's only $30,000 revenue, probably $3000 gross margin. Not worth the investment in time to do it. Even at ten times the sales, it's still not worth it.
As far as abandoning their customer base, talk to me sometime about the Casio PDA I have that NOBODY is writing software to update. It's life.