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I've never heard of a .vol file, but that's possibly because Activesync Backup has never worked at all for me in almost 5 years and 9 devices, so it's never come up. I'd suggest you use Sprite Backup to make EXE backup files to a storage card, either compressed or not (compressed being about half the size, so there's room for more of them, but a bit slower). I generally keep a few backups handy, so I can fall back to any recent setup which worked well in case of a hard reset. Sprite is rather reliable. There's also SunnySoft Backup, which I've not tested. The native backup program in the X5 didn't work for me the one time I tried to restore from it, so that's probably just a waste of ROM.
Good luck with your problem, and sorry I couldn't be more help.
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