My ax is going back and a replacement being sent out, does anyone know what parts i should give to the courier?, does this mean batterys, stylus etc or just the ax??
Any advice gratefully received.....

I believe you send back in the package you receive the replacement in, so, wait to see what you get, and return what you get replacements for.

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Axim x51v (Jan 2008)
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If Dell didn't tell you what to send back, I'd wait too...if you're still worried, call them and ask

When I replaced mine, they sent a whole new Axim with everything that comes with it. I swapped out the axim and the battery, put it in the box with everything else untouched and shipped it back.

That's what I did, too. You will most likely be charged for anything that doesn't get returned...unless you are one of those lucky people.

I gained a new stylus that way - forgot to put the old one in the box...

yeah, check and see what they ship you first.

I even made the deliver dude wait till I had checked that the replacement unit was A05... he he - he got a coffee so did not whinge.

GazzaK
Axim X5 Advanced
Pocket PC Mobile 2003
400Mhz Intel XScale PXA255 CPU
A05 ROM Windows Media 2003
TomTom Navigator 2 installed onto 128Mb SD Card
GPS Mouse installed into New BMW MINI

When you get a replacement while within the 30 days period, does Dell send you brand new unit or refurbished unit?

My screen is a little flaxy. I can see visible scan lines (horizontal) and it is annoying me. It is more apparent on some theme I choose over others.

Does DELL pick up the shipping for your unit back to them?

If you are within the 30 day period, you should get a new unit.

Delll will take care of shipping. When you contact them to set up the return/exchange, the will schedule a pickup for you with Airborne.

Errr... I think return, I pick up the tab.

I just returned the AXIM Basic and I was told to ship it back at my cost.

Perhaps exchange is different. Will call them today. Scan lines are really annoying.