ah crap!
no i didnt fully charge it... this is my first axim... it didnot come w/no instructions or even a disk. Got a great deal of 180 for the x5 advanced 400mhz... you can see why i took the deal. Anyways if all else fails ill exchange it... ill try chargingthe rest of it up. I dont know if it makes a different but when i first started it up the ac adapter was pluged in.
which should I try first charging it or pull the bats out?
oh another thing it does say that my backup bat is very low I dont know if that would have anyeffect on it or not [honestly dont thinkso but willing to try anything] the reason why im not just exchanging it is because I have to wait for new one to become in stock which will take bout 20 days, then shipping there and back which I have to pay for! grrr

one way takes about 5 days ground from MI to CA. And i did not buy this thing from dell I bought it from a closeout store on the internet
which is a great cheap store, this would be my first complaint out of about 20 orders, of a total of like 2g
oh and I allready tryed a hard reset, restored it and picked the option to keep it once