DRscarface

I'm having a problem syncing my Axim with my Windows XP desktop. After it's about 1/3 of the way into the sync process, it just says Not Connected. Anyone Help?
I tried reinstalling AS, using the one on the Dell CD as well as 3.7, and following the advice of some at the dell support forums, I set all the .exe's in the ActiveSync folder into compatibility mode for windows 2k to no avail. Please Help!!!

reid

1. Are you syncing via USB?

2. Do you have any options checked to sync? Turn them all off so you can just see if it will connect (ie uncheck mail, contacts, note...)

reid

BTW I use XP just fine...without changing anything of the .exe properties

DRscarface

I never had a problem till the other day
I didnt really notice when it started but I'm pretty sure it was around when I moved my computer (thinking...did I mess anything up??) but no all my other USB Devices work (yea im using usb and the cradle) and I even did a hard reset to try to fix it and nothing.

will try taking out all the sync options right now

DRscarface

ok.... unchecked all the options and it doesnt drop the connection

What should be my next step?? (actually let me take off the compatibility mode see if it still holds... then what should be my next step?) thanks for ur help!!!

DRscarface

did another hard reset just so that I could start off fresh (It had no info after the last hard reset cuz it wouldnt sync!)

DRscarface

Inbox...syncs ok all my 1100+ emails
Contacts....250+ all go
calendar...121appts synced ok
tasks.... ok
notes...ok
files.....ok

seems like everything is working

Don't know what the hell was wrong with it

JakeRich

In moving your system you probably had to re-route the USB cable. USB is notoriously susceptible to spurious signals, so if the new location added any outside interference, it could have broken the connection.

DRscarface

interesting!
I have a cable jungle behind my desk, and when I moved it I rolled up all the cables and tied them so it looks better, perhaps that was why

MitchellO

There are a few things you should try:

1. Switch the USB cable to another port (if you have one). For some reason this sometimes works.
2. This is the worst, but it helped me; do a hard reset. Make a full backup to a CF/SD/Built-In Storage. Don't restore this though, as it put the same problem back on my Axim.

Good Luck!!!

snathanb

Quote:

Originally posted by MitchellO There are a few things you should try: 1. Switch the USB cable to another port (if you have one). For some reason this sometimes works. 2. This is the worst, but it helped me; do a hard reset. Make a full backup to a CF/SD/Built-In Storage. Don't restore this though, as it put the same problem back on my Axim. Good Luck!!!

What would the point of doing a backup be, if you aren't going to restore it? Just curious.....

Actually, I had the exact same problem, and a hard reset was the only thing I could do to clear it up... but... I did the following steps.

1) Complete backup
2) Deleted the AS partership on the Desktip
3) hard reset
4) Sync with computer, worked fine
5) restored from backup
6) sync with computer... been working fine since (3 months)

So... for me... the restore did not put the same problem back on the Axim.