WARNING !! HP printing utility and PPC 2003

colinkhalid · 08-08-03, 01:59 PM

Hi All

I think there are major issues with hp mobile printing for pocket pc

which can be found at

http://www.hp.com/pond/mep/download/ppcdownload.html

When I installed and ran it the contents of main memory became corupted to the point that all data and apps could not be found !!!!

Hard reset needed to clear problem

I reinstalled the hp mobile software ran it and the same problem occured needing a hard reset.

I don't know if this is a PPC 2003 / Axim or PPC 2003/any other device problem but it is serious

Anyone care to try it out ?

Carld · 08-08-03, 03:08 PM

It may be an HP vs. Dell problem. I installed HP printing on my iPaq without any problems.

One thing I note is that the page you link to is the PPC 2002 version. That might also be the source of the problem. Try the 2003 version instead.

http://www.hp.com/cgi-bin/pond/mobil...et%20PC%202003

whitelyt · 08-08-03, 03:17 PM

This could very well be. I have had problems installing HP Mobile printing on my Axim. I just purchased a iPAQ 2215 and I can use the software without a problem. Printing is great on my iPAQ.

colinkhalid · 08-08-03, 04:13 PM

thanks Carld

I hadn't noticed that

I might try it but having only just recoved from 2 hard resets I feel a bit nervous.

anyone else want to try ?

colinkhalid · 08-08-03, 04:15 PM

What sort of problems did you have whitelyt?

whitelyt · 08-09-03, 12:01 AM

Quote:

Originally posted by colinkhalid
What sort of problems did you have whitelyt?

Weird problems. Axim started to lockup. Had to soft reset whenever I tried to print. I did have a Activesync disconnect while the app was installing. Tried to remove the app and reinstall it. It did reinstall but I am not sure if the damage was already done. The app never worked right. So I just decided to remove it and forget about it. Later I eventually did a hard reset due to other problems.

Ralph Wiggum · 08-09-03, 12:38 AM

I have an Axim X5 300mHz using 2003 ROM A05 and have HP Mobile print on my pocket pc. It alone does not work...I could not install a printer properly. I added WESTEK ClearVue Suite and everything works perfect.

bernie_rubber · 08-09-03, 03:17 AM

Hi colinkhalid

I had the exact same problem after spending an hour upgrading & reinstalling - hard set the only thing that worked.

I contacted HP & they gave me the 2003 link already posted - I too was reluctant without backing up....but have it installed and works fine now!

Go on, give it a go....

colinkhalid · 08-09-03, 05:59 AM

Thanks for that

Ill do a FULL backup and then give it a go

Thanks for the advice