I think I've had enough of my d-pad

08-11-03, 09:35 AM

Ok, here's the skinny. I recieved my ax as a Christmas gift back in Dec. At the time, I had some gripes like everyone else concerning the d-pad, kinda mushy, but still somewhat responsive. I've been avoiding sending it back, because I thought I could just stick it out. However, the up button has recently become junk. It seems like I need to almost shift the d-pad towards the screen and then push into the gap area between the pad and the axim case to get an up action. This has gotten really annoying really fast. So, I'm thinking of calling Dell to finally get it replaced, but I am wondering what I should expect from the refurb in terms of the d-pad and general axim condition. Can people just post what their experience has been?

Howard2k · 08-11-03, 10:59 AM

I had mine replaced in April and got a new PXA255.

You should expect a refurb but you never know..

08-11-03, 11:33 AM

How's the d-pad on it?

somedude&AdEll · 08-11-03, 12:15 PM

You know i dont know if its me, i think the d pad sucks, you have to push it all the way down and most of the time i use it i accidentally go down by pressing right or i end up pressing both, i just dont think you should have to press it down that far and its a bit hard to press the select button on it

jeepfaned · 08-11-03, 12:37 PM

im in the same boat,i got mine in feb and the dpad sucks...but i was told by dell...some guy who sounds like he lives in idia...that i cant return it for a diff one cuz its been more then 30 days. if anyone can debunk this rumor,please let me know cuz i would like to return it for 1 with a dpad that accually works!! i was told by the guy that i would just have to sell the 1 i have and buy a new one!! made me feel like they want to just hide and forget about the old screwed up units sold way back then...as if they dont exist.
so what can we do?? anything??
id really like to know my self.

jeepfaned · 08-11-03, 12:39 PM

hey howard...how old was your ax when u returned it? you may be lucky...i think people like me and papa..r left out in the cold for not seeing a problem soon enough to return it within the 30 days

08-11-03, 12:47 PM

It was my understanding if you wanted a full refund, you needed to return it within the 30 day period. But, with the standard purchase, you get one year of product warranty, and I would think this would fall under the product warranty. Am I correct in this thinking?

jeepfaned · 08-11-03, 12:53 PM

man i hope so...i do remember now that it has the 1 year warrenty...i think im going to check into that myself,if u find out anything can u pm me?
thanks

Jefefef · 08-11-03, 01:34 PM

I don't remember who it was but somebody on this board modded thier D-pad. Apparently it worked pretty good after that. A few searches should be able to find the right thread. If you decide to do that remember that it voids your warranty.

08-11-03, 01:35 PM

Quote:

Originally posted by jeepfaned
man i hope so...i do remember now that it has the 1 year warrenty...i think im going to check into that myself,if u find out anything can u pm me?
thanks

How about just post here if you find something, and I'll do the same?

jeepfaned · 08-11-03, 01:41 PM

ok

somedude&AdEll · 08-11-03, 02:17 PM

i think it should have a small joystik peice like the ps1's controllers, lol, im might glue one on :)

jeepfaned · 08-11-03, 02:36 PM

hey,sounds good to me...market it and ill buy 1 :)

Howard2k · 08-11-03, 06:36 PM

I was outside of the 30 days. Just lucked out and got a new one. It is SIGNIFICANTLY better than the original and seems ok but to be honest it's not something I use often..

robow8 · 08-11-03, 09:06 PM

Just received my replacement ( refurb ) for a Christmas present Axim that I had had enough of the mushy d-pad. Much better action. Almost done setting it up. Came with A02, installed A03. Did a clean install, didn't back anything up. As a bonus, it is a PXA255!