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This is a known problem with the X5. I have the same problem all the time. I eventually just ignored it. When the "back up battery is low" message comes up, I just tap the X. I keep a constant eye on the main battery though. When my main battery gets low, I just charge it up. You will notice the backup battery will be fine right now, then after a few times of turning ithe X5on and off (normal usage) it'll be low or dead. Then after awhile it'll be fine. All I can say is make sure you keep the X5 charged.
Happy Axim days.
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