dsquires

My touch screen doesn't recognize the stylus anymore, all the buttons work, but no touch. Anyone know who repairs these, or where to get a new screen?

Dean

Gigi

Have you tried a soft or hard reset? (Note that a hard reset will delete all data and installed programs.) If you have tried those already, touchscreens are available at:

PDASmart - Touch Screen / Digitizer for Axim X5

And repairs at:

Pocket PC Techs - Repairs for Dell Axim X5 Touchscreen Repair Service

The prices are rather high; if you can get your hands on an old non-working X5 (i.e., via Ebay, etc.) just for the parts, it might be a cheaper solution.

dsquires

did a soft and hard, now trying to reinstall my os, if not will maybe finally upgrade...

thanks

Dean

Gigi

How are you trying to reinstall your OS? Even if you do a hard reset, it's still there.

dsquires

Ran the ppc2003 cd, which copied old rom to my HD, deleted all ram, then reinstalled new os, anyways, still no reaction to stylus. Now I just have click screen to setup, and can get no farther

Gigi

It sounds like you just did a backup. Running the CD will not reinstall your OS.

Regardless, take a look at this thread for some more things to try:

Tapping screen not working consistently.

dsquires

took pda apart, twice, taped twice, no go, any other suggestions?

bernardm

what do you mean 'taped twice'? Unless you mean 'tapped', as in 'tapped' with the stylus.

Are you absolutely positive that all the cables are securely connected to the mobo?

The wide ribbon cable needs to be connected correctly or it won't work.

dsquires

I mean I placed a piece of 1/4" tape over the ribben cable 2 different times. I even place the batteries back on the motherboard without the cover, and same thing happened, I get screen working but no touch sensitivity. I can tap the screen all day, and nothing registers. If I push the toggle on the side, I go to the next screen which askes me to align screen, but no stylus response.

bernardm

May I ask why you put tape over the ribbon cable?

dsquires

from the link above by GIGI
quote...

"At the bottom right/middle of the screen is a red/brown ribbon cable, which is the cause of the problem. Cut a piece of insulation tape approx 1/4 inch wide and place this so that it covers all or at least the left edge of the ribbon cable (you can wrap it under the cable also)."

bernardm

Of the 50 or so that I've repaired, I never heard of that.

As for the cables - I can tell you that all 3 have to be re-seated practically at the same time. It's impossible to do one at a time due to the lack of extra cable length to move around.

I can also tell you that things, on occasion, just stop working.

dsquires

So do I just unplug and then replug?

bernardm

if that does not make the screen work, then it's possible that the unit just stopped working. I've seen that many times.