Over the holidays I tried to sync my Axim with a third computer by first deleting the partnership with my home computer. I installed ActiveSync 3.7.1 on the computer, hooked up my travel cable and although it would charge through the cable, the desktop would not recognize my Axim.
So when I got home I tried re-establishing my partnership with my home computer and no luck. I thought, well, perhaps I screwed up the partnership when I deleted it and tried to re-establish. I did not think much about this until I got back to work yesterday. This is where my main partnership resides.
I turned on my computer, plugged in my cradle, put my Axim in, and .... nothing. It will not recognize my Axim.
I tried a soft re-boot of my Axim, I tried a hard re-boot. I tried re-installing ActiveSync on my office computer. I tried every thing I could think of. The device manager says all 4 USB ports on my desktop are functioning properly. The cradle is working fine since someone else tried their Axim in it and it recognized it immediately. I tried installing an older version of ActiveSync (3.5 that came on the CD). I have turned off my desktop numerous times, tried checking and unchecking options in connection settings, start-up menus, etc. to see if these made any difference.
Nothing....the desktop (and my home desktop) will not recognize my Axim.
Did I somehow fry the Axim? It works fine on its own (except the stupid cover on the backup battery needs to be held on with cellophane tape). It just cannot be recognized as a USB device.
Wow, that sucks Jane. Sorry to hear bout your Axim. I just got my for Christmas and hope I don't fry mine. So unfortunately, being a newbie to the whole PPC scene I won't be able to answer your question, just offer condolences and wish you good luck with getting that fixed!! :rolling:
Just a thought, try using something stronger than cellophane tape to hold the battery in. Maybe try cleaning the battery connection and wiping the battery off. If the backup battery doesn't have a good connection or if its discharge your Axim may not be recognized.
When you did the hard reset did everything come back up w/o any errors? Programs work, etc. Have you upgraded to WM2003 recently? Its not even giving you the connection beeps and going to the establish a connection wizard? Does it turn on at all? I'm no expert in this either, but it sure seems like there is a major systemic issue going on here somewhere. The back-up battery retape/replacement is a good idea for a starting point. I don't know why connecting the cable would've "fried" anything unless this other computer had a bad USB port.
1.full backup of axim
2.hard reset (don't worry you will restore the info.)
3.set the axim in the cradle and let in sync.
4.restore to the backup you just made
5.cradle the axim again and let it sync
this always works when the axim "decides" to not sync anymore!
I have had problems with my backup battery cover since Day 1. It was never very good, and the backup battery kept registering as very low despite being replaced many times. I found if I took it out and put it back in again, it would go from 20% charge to 70% charged miraculously. So I rarely pay attention to my backup battery.
I have cleaned the connections, bent them up, tried pushing them in various directions, all without changing the problem that my backup battery does not every see to be recognized as fully charged (although I replaced it again yesterday and it is holding its charge right now).
Thanks for all the suggestions, but so far nothing has worked. I checked for bent pins and it seems fine. I still have PPC 2002 on my Axim. Also, after I did the hard reset everything seemed to be coming up fine -- no error messages, no weirdnesses. My desktop is not even recognizing that there is something to try to connect to. It does not beep, it does not start ActiveSync, when I open ActiveSync and try "get connected" it looks for my device but never finds it. As far as my desktop computer is concerned, there is no hardware connected to my USB ports. Yet my cradle is fine since I tried my colleagues Axim in it and it recognized it no problem.
I found an earlier post in which someone else, also using a third-party travel cable thought he had fried his Axim. However, mine didn't do any of the weird things his did (no drain onthe battery, no weird things happening). That's why I wondered if somehow I fried the port with my travel cable.
A couple of times I have set my Axim in the cradle but couldn't connect either. Finally figured out that I wasn't seating it far enough down into the cradle. My axim would turn on and would charge because the pins were connecting just a bit, but it would not sync. Finally I pushed down on the Ax and it seated firmly and the connection window popped up.
1.full backup of axim
2.hard reset (don't worry you will restore the info.)
3.set the axim in the cradle and let in sync.
4.restore to the backup you just made
5.cradle the axim again and let it sync
this always works when the axim "decides" to not sync anymore!
I'm afraid you have shorted the connector on the bottom of the Axim somehow. Did you connect the cable to the USB first and then to the Axim or vice versa? I'm just curious. I don't have a USB charging/synch cable. I just have a synch cable and have to plug my travel charger into the Axim. Less elegant I know, but it works for me.
I tried a hard reset (could not do backup since I don't have any external storage cards and I obviously could not sync to my desktop - but there was nothing on my Axim that was not already on my desktop). I tried putting the Axim more firmly into the cradle.
When I connected the travel cable, it connected to the desktop first, then to the Axom. I don't understand why it would have shorted out my USB port, and I did not notice anything weird or smell anything burning, but I think that must be what happened. What a bummer.
I am thinking perhaps I should get IR to sync that way or maybe even WiFi, but I have reservations about the latter.
Okay, this may seem like a totally naive question, but, if I get an IR adaptor for my computer (my computer at work does not have an IR receiver), do I need to have synched up previously and set up partnerships first before I could use it? With Wifi, you have to have set up partnerships prior to setting up Wifi, and since i deleted my partnerships in my various uninstall/re-install/reset/reboot machinations, obviously wifi won't work for me. So I am thinking about getting an IR adaptor. According to ActiveSync help, it does not imply that I need to sync first. Anyone know how well IR works?
Okay, this may seem like a totally naive question, but, if I get an IR adaptor for my computer (my computer at work does not have an IR receiver), do I need to have synched up previously and set up partnerships first before I could use it? With Wifi, you have to have set up partnerships prior to setting up Wifi, and since i deleted my partnerships in my various uninstall/re-install/reset/reboot machinations, obviously wifi won't work for me. So I am thinking about getting an IR adaptor. According to ActiveSync help, it does not imply that I need to sync first. Anyone know how well IR works?
You do not have to have an active partnership with ActiveSync in order to synch via IR. I just did it today (setup new partership via IR) as I too have the same problem with my Axim X5. It was not being recognized by any machine any more. I am not sure what happened, but I also had been using a travel charger prior to it failing to connect. If you come up with a solution, please let me know. I have tried most everything there is to try and still can not get it to connect.
O_O
so perhaps travel cables output incorrect voltages/amperage possibly to the wrong pins and fry the usb circuitry thus causing the axim to no longer be recongized.
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Have I fried my Axim?
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