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X5 Hardware Troubles Dell Axim X5 Hardware Troubles

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Old 02-27-04, 01:08 AM   #1 (permalink)
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X5 died again today...what a ripoff

Thought I might add to the mix here......My X5 is about eight months old and has served me fairly well aside from some initial bugginess the first few days I had it where it would not shut off...just kept turning itself on and running down the battery....fixed that with a bios flash update....the battery life has always sucked though ever since the first week. Well, today...for the second time it just completely and unexpectedly re-booted itself back to it's initial "new" state.....all my paid for software and data vanished in a goofy sounding twinkling beep!....gone forever!.....So I called Austin, Texas to speak to the berry berry nicey nice rep in Bhopal or New Delhi (someone has definitely messed with Texas!) who agreed as part of their "total satisfaction return policy" to send me a refurbished unit. Not a new one , a refurbished one. Apparently this qualifies as having blown a suficient amount of sunshine up my nose to leave me with a warm and fuzzy friendly feeling about Dell. Anyway..I've abandoned all hope and the only fun thought is that if the new unit is at the very least not as suckfull as the first I will try to port OpenBSD or Linux to my new open source Dell AximX5 and get off the microsoft teat!

Last edited by RBUL; 02-27-04 at 01:11 AM.
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Old 02-27-04, 01:35 AM   #2 (permalink)
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.
.

If all your Paid For software is poof!, vanished!, gone for good!, then somebody didn't have the foresight to keep copies of everything saved to disk, including receipts, home page, install.exe/.zip and the Registration Key, or (minimaly) have some sort of BackUp Policy to restore from.

As for getting a refurb after 8 months...standard policy, shoulda read the fine print. New Replacements only come within the first 30 days.

About the battery.....how did you handle the Initial Charge? How often do you let it get below 20% before recharging?


One final insight..........might help if you posted X5 "problems" in The X5 Forums, instead of The X3 Forums.

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I still say there ought to be a Ranter's Forum.:hide:
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Last edited by MrKlaatu; 02-27-04 at 01:38 AM.
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Old 02-27-04, 02:11 AM   #3 (permalink)
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thanks for your reply

The battery problem has persisted despite my text book treatment for the initial and all subsequent recharges.

Of course I have all receipts, registration codes, exe.files and such and will try to restore my new unit back to it's original greatness.....I'm just a disgruntled Dell customer, not a moron.

Thanks, for pointing out that there is a specific forum elsewhere for X5 issues...duly noted. Pardon my newness.

And don't misconstrue my comments about Texas, I loved living there. And as for customer service, god bless anyone anywhere who does their homework enough to outsmart and undercut the otherguy. Jeepers Beev, I'l bet Dell even pays these geniuses ten or maybe even eleven bucks a day to answer all our unreasonable and annoying questions about their substandard hardware.
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Old 02-27-04, 02:23 AM   #4 (permalink)
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Re: thanks for your reply

Quote:
Originally posted by RBUL
The battery problem has persisted despite my text book treatment for the initial and all subsequent recharges.
If the problem has "persisted" since the beginning, why didn't you contact Dell right away?
Quote:
Of course I have all receipts, registration codes, exe.files and such and will try to restore my new unit back to it's original greatness.....I'm just a disgruntled Dell customer, not a moron.
Praise God and pass me another Lone Star Longneck!
Quote:
Thanks, for pointing out that there is a specific forum elsewhere for X5 issues...duly noted. Pardon my newness.
We were all newbies once...even at this great game called Life!
Quote:
And don't misconstrue my comments about Texas, I loved living there.
NONE of my exes live in Texas.......that's why I'm real happy here......pass me another Longneck!
Quote:
And as for customer service, god bless anyone anywhere who does their homework enough to outsmart and undercut the otherguy. Jeepers Beev, I'l bet Dell even pays these geniuses ten or maybe even eleven bucks a day to answer all our unreasonable and annoying questions about their substandard hardware.
..........maybe even less. Because they are over there on the sub-continent!
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Old 03-02-04, 11:41 AM   #5 (permalink)
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re:payrates in india

India is far from a subcontinent holmes, they have succesfull space program witha better saftey and success rate than our own. a higher rate of secondary education than 95% of their hemisphere and are staging a japan like thrust into the international marketplace( one that is based on national ambition, instead of foreign aided post war recostruction) and gandi was born there--have some respect for your fellow man, man
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Old 03-02-04, 12:26 PM   #6 (permalink)
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Re: re:payrates in india

Quote:
Originally posted by mattthew
India is far from a subcontinent holmes, they have succesfull space program witha better saftey and success rate than our own.
how many manned missions? landings on the moon? space shuttles? launches? how many years has it been going? there is no comparison, imho. does not matter where gandhi came from.

you should not be so willing to decry NASA with so little regard for what it has accomplished.

however, if you would like to share your insight on why india is better than the US might i suggest the water fountain
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Old 03-02-04, 12:34 PM   #7 (permalink)
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OK, thread closed.

As Harold said, this is a subject more for the other site than Aximsite.

Remember, though...

Unlike Gandhi, I was born in California. (If you are going to reference such a great man, how about you spell his name right?)
 
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