Can't Install ActiveSync!!

jedi master · 04-09-04, 06:43 PM

Hope someone can help!!

Our I.T. department installed a new computer in my office and I initially set up a standard partnership with my Dell Axim. However, after configuring a hardware connection and sofware for an external CD writer using a parallel port, I can no longer successfully install Active Sync! I even removed ActiveSync program and tried a re-install but no success. About 91% of the way through installation I get a message:

D:\ms\actsync\main\core\inf\weusbh.cat (copy error-1)

I am then requested to restart the computer and attempt to reinstall the software, but this has not been successful. Anyone know what might be happening here???

Thansk.

bernie_rubber · 04-09-04, 06:58 PM

What OS are you using....and could it be a firewall / anti virus problem?

jedi master · 04-09-04, 07:08 PM

It's Windows XP Professional. I'm not sure of the version. I can't understand why now I am not even able to install the ActiveSync software whereas previously I could with no problem!! Our compnay servers have firewall protection and all sorts of anti-virus software running...I think it is a local problem...

bernie_rubber · 04-09-04, 07:15 PM

Take a look here I think point 10 is probably where you need to start