miked

I am having a problem where whenever I run Audible, or PocketMusic I run out of memory. I have an X5 300MHz 32M Ram. ROM ver A05. active sync 3.7. I performed a hard reset and installed Audible 4.0 to RAM. After a soft reset I have 16.24MB program memory, and 6.06MB storage memory.

I start audible and it loads the last loaded audible file (The Power of Now - full length). I use the Select menu to select a different program, the timer icon appears and runs a long time until I get a popup "Program Memory Low - Select a task to close or increase program memory" at this point I usually cannot exit this loop.

I installed PocketMusic, thinking this was a Audible problem. With PM if I load a audible file or a WMA and select play... I again get the "Program Memory Low" but at least I can exit.

Audible says to make sure I am not using Audible 3.7.1, and to reformat my CF card. I installed 3.7... and reformated my CF card and get the same results.

Any ideas?
Miked

Tom61

How big is this 'The Power of Now'? It has to be loaded in memory completely to be played, the file may just be too big.

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miked

Good point. That is why I was trying to select a different file, but get the error when I activate the "select" menu item. Interesting that the file will sometimes start playing successfully, I just can't change it.

Tonight I tried double clicking the file from file explorer, with Microsoft reader as the associated player. I get an Error: A book file is missing or damaged. I had redownloaded the file to the PPC earlier. Maybe at this point I reset everything, reformat the CF card, and redownload the file through audible player.

Audible customer support keeps pointing back to the CF card or a compatibility problem???

Miked

miked

OOPS, I didn't answer your question. The file was over 13MB. SO I deleted all files over 8MB. I started Audible again with a smaller file 7MB. It started working fine. I then checked memory, and at least according the System memory application, I had only consumed a couple MB when running the audible file.

But alas, when I choose the "select" menu, I again get the "Program Memory Low" error. I guess I could try really small file (1 to 2 MB), but never had this trouble before...

Miked

awdark

I think you should probably get a extra memory card even a small 64 or 128mb one should be adaquate.

Otherwise you can consider really maximising your memory by killing a few installed programs, programs running in the background, and distributing your programs and files to the built in storage and ram.

aximx5user

If you use a process explorer that shows the background
tasks (not just the running apps, but background threads),
check to see if audibleplayer.exe is running with multiple
instances when your memory runs out.

I have found that I cannot quit audibleplayer.exe since
upgrading to wm2003. It disappears from the list of running
apps, but a process hangs around. They disappear if I
soft-reset. This only happens with the new WM2003 - it
didn't happen for me with WM2002.

If I start then stop audible enough times, I eventually
run out of memory until I soft-reset.

I used a PHM's task manager (http://www.phm.lu/Products/PocketPC/TaskMgr/)
to see what's running in the background.

Could you please check this, then follow up? I would be
interested in knowing if others are running into this
problem.

miked

Thanks for all the feedback!

I have a 1GB CF card so that should not be a problem.

I will take a look at the process threads with a task manager and see what I can find.

Thanks,
Miked

aximx5user

Have you had any luck checking to see if audibleplayer.exe
is hanging around after quitting Audible on WM2003?