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Old 06-05-04, 10:17 PM   #1 (permalink)
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Worried Axim 5 Help with Start Menu

Can anyone give me some advice. I have had nothing but problems with my PDA. First of all it kept freezing up, then I couldn't get it to even work at all. I talked to Dell, and they just replaced the complete inside of my PDA. All new * All should work, right?? NO, it still doesn't................

Well, now when I touch the start buttom all is get is the settings screen where you set the clock. If I continuely tap the top left corner after a while I actually get the start menu.

What do you think is wrong? You would think after starting all over again it would work, but even with the new hardware I am still having problems. Different problems, but problems.

One other problem is when I tap on one line I don't always get that but usually the line under it. Why am I having so many problem???????

Can you give me some advice. DTM2D

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Old 06-05-04, 11:04 PM   #2 (permalink)
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Sounds like a digitalizer problem, I think. But have you tried to soft-reset?
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Old 06-05-04, 11:07 PM   #3 (permalink)
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Yes I have tried many soft resets. I have not done the hard reset since I have received this new unit though. Maybe I need to back up again and try a hard reset again. Just a big problem.
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Old 06-05-04, 11:12 PM   #4 (permalink)
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Hmmm...anybody else have any other suggestions?
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Old 06-06-04, 10:51 AM   #5 (permalink)
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Try going to Start>Settings>System>Screen>Align Screen and carrying out the Align Screen procedure.
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Old 06-06-04, 11:01 AM   #6 (permalink)
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Alignment doesn't work either....

I did try the screen alignment, after reading alot of posts through this area.

It just gets stuck there and I can't even get it to quit aligning. I finally have to restart to get out of that mode.
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Old 06-06-04, 07:07 PM   #7 (permalink)
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Hard reset

Well I did the hard reset. It turns back on, then the align screen comes on. I keep doing it, but it never goes past that screen. Now do you have any more ideas.....
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Old 06-06-04, 08:36 PM   #8 (permalink)
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Have dell replace it, they usually will if it is under warranty, they will say it is a refurb unit, but for the life of me i cannot tell the difference between a refurb unit and a new one (it will be "used" after a day of use anyway...)
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Old 06-06-04, 10:18 PM   #9 (permalink)
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Thank you

Thanks for all the advice.

I have sent an email to Dell using my past reference number, so they can see I am having more of the same problems. Now I am just waiting to hear back from them.

Thanks again.....
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