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X5 Hardware Troubles Dell Axim X5 Hardware Troubles

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Old 01-06-03, 12:41 PM   #1 (permalink)
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Hey fellas my work computer is a WindowsNT 4.0 machine and I can't get the USB sync cable fir my Axim X5 to be recognized in Activesync, I know that USB is not supported in WinNT but I know that soem USB devices do work in WinNT so I was wonderign if any of you guys knows how I could hook this thing up.

Thanks.
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Old 01-06-03, 01:06 PM   #2 (permalink)
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Try this link:
http://www.usbman.com/Win95%20USB%20Guide.htm
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Old 01-06-03, 08:50 PM   #3 (permalink)
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You are right, Windows NT does not support USB. Some USB devices write their own USB software and install the entire USB package as a device driver. Whether that would support ActiveSynch ... well, good luck.

Why not upgrade your computer to WIN 2K? Conversion from NT to 2K has a great success rate -- much better than converting to XP. We converted countless computers where I work, and have yet to find a program that runs under NT that doesn't run under 2K. And, 2K is more stable than NT -- I haven't seen a single BSOD under 2K. A lot of niggly bugs were fixed with 2K, and 2K is still actively supported by Microsoft.

Downside to 2K - you need to find some new drivers, and you need at least 128M of memory.
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Old 01-07-03, 08:24 AM   #4 (permalink)
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Upgrading your OS is about the only way you will get it to work. It's not worth the headaches to try and find a workaround. I also recommend 2000.

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Old 01-07-03, 09:26 AM   #5 (permalink)
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I have the same problem. Following a link from the microsoft site, I ended up at bsquare. Their patch is known to work with some PocketPCs, but not all. They sent me one to trial (and then pay the $39 if it works!) part of their email to me below.
Once I get round to trying it - I'll let you know if it works! (Or if anybody else out there more tech-savvy want to try, please take this on. I'm a newbie!)
The alternative, updating the entire corporate network from NT just for little me's PocketPC, is going to take a while.
In the meantime I can still synchronise, from home, using my Win2000 laptop and a remote access server.

Or, is there going to be a Dell serial cable?

Steve
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----------------
From: BSQUARE Technical Support [mailto:Support@bsquare.com]
Sent: Monday, November 25, 2002 6:38 PM
To: 'Foister, Steve'
Subject: RE: Windows NT and USB


Hi Steve,

I've attached a copy of the USB for NT 4.0 software. After you unzip the
file you'll find one self-extracting executable. When you run setup you'll
want to be sure no other applications are running in the background
(including anti-virus software). When you run Setup you'll then have access
to Online Help.

When you try to connect your Dell device, the software will look for a
VendorID/ProductID combo in the registry which it may not find. If this is
the case, you'll find an error in NT's Event Viewer with the source as
either &quot;BOHCI&quot; or &quot;BUHCI&quot;. If you doubleclick the message and send us the
contents of the Description field we may be able to see if a simple registry
change will enable your device.

Thanks for tryin this out.

Mark
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Old 01-07-03, 08:36 PM   #6 (permalink)
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Not to belabor a point, but some computers running Win 2K with other computers Win NT will be fine. We run mixed NT/2K with nary a problem.

Another possibility is to dual boot NT and 2K on your desktop. You don't need a utility to do this, both OS suport it as a native feature. It's generally better to put 2K in a different partition. Then you can boot to 2K and install your apps to their original locations (so 2K has the registery entries, etc.) We also did this on several computers because we were concerned about possible incompatibilities. (We do a lot of wierd things with our computers). We finally stopped dual booting becuase there was simply no advantage.

Anyway, the Bsquare solution sounds interesting. Make sure and let us know if it works with the Axim.
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Old 01-23-03, 05:01 AM   #7 (permalink)
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The bsquare thing works!
Needed a little support, and the messages confused me a little (the computer still lists USB as 'not available', the USB port masquarades as 'Com5'). But eventually got it sorted.
Now its working, not sure if I'm actually going to use it, but it works!
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Old 01-31-03, 05:26 PM   #8 (permalink)
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Quote:
Originally posted by deichenlaub@Jan 6 2003, 07:50 PM
Why not upgrade your computer to WIN 2K? Conversion from NT to 2K has a great success rate -- much better than converting to XP. We converted countless computers where I work, and have yet to find a program that runs under NT that doesn't run under 2K. And, 2K is more stable than NT -- I haven't seen a single BSOD under 2K. A lot of niggly bugs were fixed with 2K, and 2K is still actively supported by Microsoft.

Downside to 2K - you need to find some new drivers, and you need at least 128M of memory.
I've seen a good number of BSODs in Win2K, just let a bunch of HS kids use the computers, and you'll see them come up with different ways to get the BSOD! There are some DOS based programs that worked in NT but don't work too well in Win2K - many schools don't want to pay for new software, so they keep on using DOS based programs, ie. attendance and typing programs.

If someone has a spare computer that you can borrow for a week, take that computer and install Win2K and your apps on it, then try out that computer for a week using all the apps. If everything is running smoothly, then you can update your computer and return the loaner. Just my 2 cents ...
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