Active sync troubles . . .

gretchenree · 03-16-03, 10:39 AM

I haven't had any problems with active sync, and suddenly for no reason it is asking me to set up a partnership again. I didn't change the name of my Axim or anything, and if I try to set it up with the same name as my ax already has, it says that there is already a partnership with that name, please choose another. So why isn't my computer recognizing my Axim? Do I have to change the name and set up a new partnership?

Help! I haven't had any problems for a month, and I didn't change a thing! Ugh, microsoft.

Thanks in advance!

Gretchen

JakeRich · 03-16-03, 04:41 PM

Have you tried a soft reset? Sometimes (often) that sorts out Activesync problems.

lbabus · 03-17-03, 01:27 PM

I have the same problem since a hard reset. I have tried re-installing the Active Sync software but so far I haven't gotten it to connect with my existing partnership name. Please let me know if you get any good ideas to try!

Lauren

gretchenree · 03-17-03, 02:53 PM

Well after a few days of not syncing, I was getting pretty frustrated. Then, this morning, my daughter logged on to her account in Windows XP, and my Ax started syncing with her account. So I don't know exactly how that happened, but I took advantage of the opportunity to do a full back-up. Then I deleted the partnership from her account. I logged out of her account, logged into my own. Tried to sync, and it told me the partnership already existed and to choose a new name. SO I removed my AX, deleted the partnership from my account, put the ax back int, and recreated the partnership. It seems to have worked fine, and is working now.

I had done many soft resets, but I had yet to reinstall active sync cause I was afraid I would mess something up especially cause I didn't have a recent full back-up anywhere.

So it looks like deleting the partnership from all the accounts on the computer seems to have worked. And I didn't have to reinstall anything.

I don't know what caused the problem in the first place, but hopefully it won't happen again!!

Hope that helps anybody else out there with a similar problem. Try just deleting the partnership (without deleting the files folder) and see if that works!

~Gretchen and a finally syned axim!!!

Biffo · 04-02-03, 05:17 AM

hi
how do i delete a partnership?
i seem to be getting the same problems as you

GRiM · 04-02-03, 05:28 AM

With your Axim not connected, open up ActiveSync and click on File Delete Partnership

04-02-03, 06:30 AM

not to confuse this anymore than it is but, has Biffo named his Axim? Is that why he might be getting a 'guest' partnership (?).

aximppc · 04-10-03, 06:42 PM

How do you rename a partnership?

tgerstner · 04-23-03, 02:36 PM

What I have found out so far is a partnership is directly associated with the name of the Axim. So renaming a partnership means that the name of the Axim has to be renamed and a new partnership will need to be created.