I have installed a modem on my Axim: CF690V from Hawking (full name CompactFlash 56K CF+Modem). The modem works correctly when I dial an outside internet service provider, for example AOL.

However, when I try to dial to my office PC (it has a modem, and is also on the institutional network), the connection does not work. In fact, the dialing takes place, and even the message “Connected!” shows for about 5 seconds on the Axim’s screen, and then it brakes.

Additional information: I can synch my Axim and the PC without a problem. Also, I have no problem connecting (again with a modem) my laptop with the office PC.

So, could somebody figure out why Axim cannot connect via modem with the office PC?

I do appreciate any suggestions and help.

Thank you.

What OS?

What are you trying to accomplish by getting a connection to the desktop with the Axim?

Thank you for the response.

The PC runs Windows 2000. It has a modem that can be accessed by dialing from an outsite computer. This connection is apparently correctly set, since I am using it regularly when connecting my laptop from home to same PC in the office.

I connect with my PC in this way from home since the PC is connected to my institute local network and this gives me the possibility to "see" all needed site, including e-mails and the internet. The local administrator could not figure out what is hapenning.

I am no expert, but I would suggest going through all of the settings options in the connection manager of the axim. Verify that they are the same as the modem in the desktop.

Parity, stop bits, baud rate, etc. etc.

Double check the user name and password, and double check that you give the proper rights to the axim to log on to your desktop (device name might be needed)

Other than that, I am clueless.

Hey TedMaz. You gotta calm down with the multiple posting. WE see you. We're looking for answer for you.
Have you tried looking for answers from Hawkings support for your modem? It sounds like your connection is being terminated before it is completed. Go thru Hawkings a bit and see if they can help you because obviously the modem is working.

What God has brought together, let man not part. Matt 19:6

 

So you are dialing directly into the PC?

You are not having to go through any RAS or Network Authentication before you get to the Desktop?

Is there an after dial terminal that comes up on your Home PC or Laptop when conecting?

How do you have the Work PC setup to receive your call(Software.)? In other words what software is acting as the Host? (I can't recall if W2K has any way of setting up a native host connection. Normally it's with pcAnywhere or other remote control software.)

Thanks, csims!

These are all right questions...I am not sure I know the answers...should ask the administrator agan. Since the Axim connects to an outside ISP properly, obviously the problem is in the communication with the PC.

I do not think there is PCAnywhere on either the PC or my laptop. The PC settings simply recognize the laptop by user name/password and I entered the same on the Axim when prompted (there is one more line there, "domain", that I leave empty.

I made the Data bits, Parity, Stop bits, Flow Control, Terminals, identical on both the Axim and PC. TCP/IP is server-assigned, as are the server addresses. Software compression is marked. That's about all I can see.

The Hawking service people believe the problem is not with their modem, especially that it dials and connects to AOL...

Is it Windows 2000 Server or Professional?

Can you connect with another PC /Laptop with success on what you are trying to accomplish?

I say this to cut out troubleshooting for either the hardwre with the modem/PPC or useer rights to access the network via your 'Office PC'.

-ADDED-
For csim below: OOPS.. didnt know what I read the 1st time.


Just didnt want to add another post without any new info...

Reread his posts...

Thanks, csims, for your continuous interest.

I have Windows 2000 Professional workstation. I was also told that there is no special software on either the PC or the laptop (it runs same w2k Professional). The identification of the laptop is by user name/password, and the only (automatic) step that follows the initial connection is "Registering the laptop on the network". After that the laptop can browse the internet, the network, etc.

I can add one more detail, although it is probably irrelevant: I can specify that the PC calls back the laptop before the connection is made. This feature appears not to work with the Axim altogether, so I simply disabled it during all trials.

So now, after dialing from Axim, I can hear the PC modem being activated, then in about 5-10 sec the "Connected" sign pops-up on Axim (but not on the PC, as is during normal connection with the laptop), and the connection ends within few more seconds. Is it possible that w2k and the Axim opsystem are incompetible for this purpose?

If you are having to dialback with the work pc, then I don't think it's going to work with the Axim. I believe it's only meant for one way dialing.

No, the dialing-back feature is just for added security. If disabled, then the laptop connects to the PC without waiting for the call-back.
I also think that Axim, unlike the laptop, cannot utilize this feature and therefore I disabled it on the PC.

Ok now for the $10k question.

How is your work PC setup for taking an incoming call?

Hope I understand your question.

In Settings – Network and Dial-Up Connections – Incoming Connections, the following information can be seen:

In General: the following items are marked:
1. The modem name
2. Allow others to make private connections to my computer….
3. Modem properties:
a) port speed 115200
b) data protocol: standard EC
c) compression: enabled
d) flow control: hardware
e) data bits 8
f) parity none
g) stop bits 1
h) terminal window before/after dialing: NOT marked

In Users: the user name/password are listed
In Networking: All network components shown are marked