davrol

Originally Posted by sr97540

I did what MCastle (#3 above) suggested, and it worked for me...

But not for me. I could not use MCastles solution because my Keys folder did not contain a 40C5 Key.

It is indeed a Button problem and my solution is as follows :-

Firstly I found that my Registry in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft contained two Windows Media Player folders - one ending in 8 and the other in 8.1 . They appeared to be virtually identical and, moreover, the Registry after a Hard Reset contained only the 8 version. So I deleted the 8.1 folder.

Secondly I compared the 8 folder with the Hard Reset version and again thay were pretty much the same with one exception. The Button Map sub-folder after the Hard Reset was empty except for "(Default) = (value not set)" but in the Registry obtained by restoring a backup the Button Map folder contained :-

3 = 0x 9(9)
7 = 0x 7(7)
8 = 0x 8(8)

I therfore deleted these three entries and WMP then loaded and ran perfectly :approve:

The moral of this story is "don't map the buttons"

doogald

What I always have people try is to go into File Explorer and run the program \windows\welcome.exe. It steps you through the things that you did when you first turn on a new PPC - screen calibration, etc. - but it also seems to fix problems both with WMP and PIE.