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If the button mapping is correct, then your unit might need a soft-reset. Please remember that the record button is some-what recessed also. Other users have had the same problem because the button is getting stuck under the rubber (but that may not be the problem in this case). Please also make sure you have enought free space (check the memory slider) to start a recording as well.
--Talador
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William a.k.a Talador
AximSite.com Moderator
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