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X5 Hardware Troubles Dell Axim X5 Hardware Troubles

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Old 04-04-03, 10:57 AM   #1 (permalink)
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Cradle not Recognized???????

I brought the cradle to work and plugged it in and windows did not find a driver. I am running Windows 2000 Prof., the same as at home. When I plugged it in at home, Windows recognized it. Where can I find the drivers for it? Please help.
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Old 04-04-03, 11:46 AM   #2 (permalink)
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my boss had the same problem, make sure your device is turned on in the cradle.
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Old 04-04-03, 11:55 AM   #3 (permalink)
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make sure the plug is plugged in and the port works. that could be a problem as well. Or even update the USB drivers.
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Old 04-04-03, 02:49 PM   #4 (permalink)
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The cradle is not a device to be recognized, the Axim is. As casewiz says, make sure the Ax is in the cradle and turned on and it should be recognized.
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Old 04-04-03, 04:30 PM   #5 (permalink)
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Question New Problem

I am making a second connection at work and when I installed everything, nothing worked. The last thing it done was recognize the mobile device. I was never prompted to setup a connection type. ActiveSync will not pull up either. Has anyone run into this?
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Old 04-04-03, 04:56 PM   #6 (permalink)
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Did you install from the CDROM from Dell or just connect up the Ax? You must install from the CDROM to get the Dell drivers installed.
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Old 04-04-03, 05:04 PM   #7 (permalink)
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I installed from the Dell Companion CD. The Axim Cradle was listed in the Device Manager as working properly.
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