ceej13

Quote:

Originally posted by JHarrison My D-pad sux bad and I just got off the phone with Dell and the guy insisted that it was supposed to be like that and he had not had many calls about it. Was I talking to one of the interns? How'd you guys get a replacement. Thanks. :crooked:

I gave up calling and emailed tech services. Response time was pretty quick for me compared to holding on the phone.

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JHarrison

For once I did'nt have to hold long but I'd be more than happy to e-mail them too. Whats the magic word for replacement? MUCHO-MUSHY?:crooked:

hypnotoad

Just tell them it only works in a couple directions, and the other directions you have to push it really hard... They didn't even blink when I said that.

hypnotoad

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-hypnotoad

Wayfinder

Well, I hate to say this because so far, I'm pretty pro-Dell, but even the best D-Pad is a poor D-Pad. The design was bad from the start (in my humble opinion).

But, can't be perfect.

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JHarrison

Quote:

Originally posted by hypnotoad Just tell them it only works in a couple directions, and the other directions you have to push it really hard... They didn't even blink when I said that. hypnotoad

Ok, sounds good! Thanks for the tip! We'll see what happens.:)