Battery Change Lost all data

markusve · 04-07-03, 09:32 AM

I changed my battery this morning before turning my Axim on becuase I was flashed that the battery was low when I was booting down last night.
After I changed the battery my Axim went into a fresh boot as if I had reformatted the hard drive back to new start up. The back-up battery is at 80%.
Well I am sure you guessed it already I lost all sync data and software that was loaded on the Axim.
I'm upset becuase I now have to reformatt all my software programs and re-setup my wifi and my sprint digital, and my networking.
How can a I safe gaurd against this in the future?

JakeRich · 04-07-03, 09:48 AM

Several things to watch for:

1. Make sure the backup battery is pressing firmly on the little fingers at the bottom of the pocket. Some folks have gently lifted those fingers higher to get better contact, others have used a small foam pad between the top of the battery and the cover to press the battery firmly into the pocket. Clean the backup battery carefully to get all fingerprints off when installing.

2. Do not remove the batttery when the alarm light is flashing. It will hard reset if you do.

3. Connect the external power supply when swapping batteries. That will provide power just in case the backup battery fails for any reason.

4. Leave the Ax in the cradle or on the charger all night. No harm is done by keeping the battery connected. In fact, the Axim batteries don't take deep discharges well, they shorten its life significantly. Try to charge the main battery to stay above 80% if possible. LI ION batteries don't develop the memory problems of Nickel batteries.

5. The backup battery at 80% is not a problem. The next time you look it may well be back at 100%. The sensing circuit is very sensitive to very small voltage changes that can be caused just by temperature changes, so the backup battery percentage will go up and down in the 70-100% range. If that bugs you, you can get a new one for about $3 at RadioShack that eliminates the problem.

markusve · 04-07-03, 08:57 PM

Thanks for the info.
The experiance so far has been less than exciting. After working to build everything back up on the Axim after this problem I then had to go through the network and e-mail issues that seem to surround the device.
I don't know how the average user can deal with the issues that keep poping up with the device.
Thanks again!

m1chaelmichael · 04-07-03, 09:02 PM

Quote:

Originally posted by markusve
Thanks for the info.
The experiance so far has been less than exciting. After working to build everything back up on the Axim after this problem I then had to go through the network and e-mail issues that seem to surround the device.
I don't know how the average user can deal with the issues that keep poping up with the device.
Thanks again!

Did you make a backup? If you did then it should've only taken a couple minutes to restore

Mike C · 04-07-03, 09:13 PM

Quote:

I changed my battery this morning before turning my Axim on becuase I was flashed that the battery was low when I was booting down last night.

Be aware that even when "Off" the ax is still consuming some power. It will continue to get lower and lower all night.
Get a new backup battery too.

markusve · 04-07-03, 11:40 PM

Quote:

Originally posted by m1chaelmichael
Did you make a backup? If you did then it should've only taken a couple minutes to restore

Can the entire harddrive with the software programs be backed up? I have all the data backup, but not software other than to re-install.
Thanks