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Old 09-26-05, 02:35 PM   #1 (permalink)
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Help!!Where I can get my broken X5 checked or repaired in GTA area?

Anyone know? any store have this service? Thanks!!
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Old 09-26-05, 02:43 PM   #2 (permalink)
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Nowhere that I know of.

What's wrong with it? 'Broken' is a little vague
Always read stuff that will make you look good if you die in the middle of it.

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Old 09-26-05, 02:57 PM   #3 (permalink)
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Quote:
Originally Posted by Howard2k
Nowhere that I know of.

What's wrong with it? 'Broken' is a little vague

I couldn't turn it on. Have to hold the switch for a while and the dell logo show up. when I release the button, It's off. I really don't know what the problem is.

I bid it from ebay, and when I receiveed the item. It's like that. SO I filed a claim to paypal. Paypal ask me to provide a document which can details the damage or clearly explains what's wrong with it from a unbiased third-party, such as a dealer; repairshop, appraiser IN TEN DAYS.

So I got screwed!! really need help!!!
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Old 09-26-05, 03:12 PM   #4 (permalink)
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Good luck - try softpocket in Toronto. They sell cases etc. but they are a specialist PDA shop. Their name might (or should) have some credibility.

There is also the Dell kiosk in Square 1.



EDIT: Did you to remove both batteries for 5 minutes and then see if the problem still persists?
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Old 09-26-05, 03:23 PM   #5 (permalink)
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Quote:
Originally Posted by Howard2k
Good luck - try softpocket in Toronto. They sell cases etc. but they are a specialist PDA shop. Their name might (or should) have some credibility.

There is also the Dell kiosk in Square 1.



EDIT: Did you to remove both batteries for 5 minutes and then see if the problem still persists?

Thanks Howard2k!!
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Old 09-26-05, 03:40 PM   #6 (permalink)
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There are also Dell kiosks at Scarborough Town Centre and Sherway Gardens. And as Howard mentioned, try removing both batteries. Also, make sure the main battery is charged. Does the power button light up in the cradle? Is it orange (charging) or green (charged)?

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Old 09-26-05, 09:13 PM   #7 (permalink)
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Originally Posted by Gigi
There are also Dell kiosks at Scarborough Town Centre and Sherway Gardens. And as Howard mentioned, try removing both batteries. Also, make sure the main battery is charged. Does the power button light up in the cradle? Is it orange (charging) or green (charged)?
Thanks for the help!!!
When I put it on Cradle, It can be turned on. But Align screen command keep looping. I can't get rid of it.


Last edited by ffx; 09-26-05 at 09:28 PM..
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Old 09-27-05, 04:51 PM   #8 (permalink)
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Is there a screen protector on there?
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Old 09-28-05, 01:39 PM   #9 (permalink)
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Quote:
Originally Posted by Howard2k
Is there a screen protector on there?
No, there is a dent on the screen. That's why I got screwed by the seller. He didn't mention there are damage on the PDA. He said this PDA is "like new".

BTW,
I called dell, They are helpless. They ask me to send the pda to PDAsmart.com to get it fixed.
So I went to softpocket. The manager is a really nice guy. I got great help there!! Highly Recommend!!!
Thanks for everyone.
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Old 09-28-05, 02:00 PM   #10 (permalink)
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PDASmart.com is excellent -- will first give you a quote (more than reasonable) and repair it within 4 to 5 days (if not sooner). Their number is 512-258-4500; www.pdasmart.com.

I've been doing business with the for over 3 years -- excellent service.
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