ffx

Anyone know? any store have this service? Thanks!!

Howard2k

Nowhere that I know of.

What's wrong with it? 'Broken' is a little vague :)

__________________
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ffx

Originally Posted by Howard2k

Nowhere that I know of. What's wrong with it? 'Broken' is a little vague :)

I couldn't turn it on. Have to hold the switch for a while and the dell logo show up. when I release the button, It's off. I really don't know what the problem is.

I bid it from ebay, and when I receiveed the item. It's like that. SO I filed a claim to paypal. Paypal ask me to provide a document which can details the damage or clearly explains what's wrong with it from a unbiased third-party, such as a dealer; repairshop, appraiser IN TEN DAYS.

So I got screwed!! really need help!!! :realmad:

Howard2k

Good luck - try softpocket in Toronto. They sell cases etc. but they are a specialist PDA shop. Their name might (or should) have some credibility.

There is also the Dell kiosk in Square 1.



EDIT: Did you to remove both batteries for 5 minutes and then see if the problem still persists?

__________________
Always read stuff that will make you look good if you die in the middle of it.

ffx

Originally Posted by Howard2k

Good luck - try softpocket in Toronto. They sell cases etc. but they are a specialist PDA shop. Their name might (or should) have some credibility. There is also the Dell kiosk in Square 1. EDIT: Did you to remove both batteries for 5 minutes and then see if the problem still persists?

Thanks Howard2k!! :approve:

Gigi

There are also Dell kiosks at Scarborough Town Centre and Sherway Gardens. And as Howard mentioned, try removing both batteries. Also, make sure the main battery is charged. Does the power button light up in the cradle? Is it orange (charging) or green (charged)?

ffx

Originally Posted by Gigi

There are also Dell kiosks at Scarborough Town Centre and Sherway Gardens. And as Howard mentioned, try removing both batteries. Also, make sure the main battery is charged. Does the power button light up in the cradle? Is it orange (charging) or green (charged)?

Thanks for the help!!!
When I put it on Cradle, It can be turned on. But Align screen command keep looping. I can't get rid of it.

:rolling:

Howard2k

Is there a screen protector on there?

__________________
Always read stuff that will make you look good if you die in the middle of it.

ffx

Originally Posted by Howard2k

Is there a screen protector on there?

No, there is a dent on the screen. That's why I got screwed by the seller. He didn't mention there are damage on the PDA. He said this PDA is "like new".

BTW,
I called dell, They are helpless. They ask me to send the pda to PDAsmart.com to get it fixed.
So I went to softpocket. The manager is a really nice guy. I got great help there!! Highly Recommend!!!
Thanks for everyone.

aedmunds7

PDASmart.com is excellent -- will first give you a quote (more than reasonable) and repair it within 4 to 5 days (if not sooner). Their number is 512-258-4500; www.pdasmart.com.

I've been doing business with the for over 3 years -- excellent service.