kendertaunt

Hello!
My axim is stuck at the dreaded Dell Logo, and I get the "memory problem occured, press <contacts> to fix the error."

I am not understanding what people are proposing as the solution. I am reading a lot of advice such as "drain the battery", and then soft reset.

I took the battery out of the Axim, it was out all last night. Is my Axim suposed to still work without this battery? That's the one missing piece I can't find. Even without the battery, when I place it on the cradle, I get no power, the Axim doesn't turn on. Is this normal?

Now that I've let the battery drain overnight, I have placed it *back* in the Axim, and put the Axim on the cradle to let it charge up. It's still orange. Again, is this normal?

The one question I have, is the Axim suposed to still work when the battery is out and it is on the cradle? Because mine didn't. :-)

I'm so upset, the warranty was over 4 days ago. Figures!!
Thanks for any advice you can give,
Jess

kendertaunt

Originally Posted by kendertaunt

Hello! My axim is stuck at the dreaded Dell Logo, and I get the "memory problem occured, press <contacts> to fix the error." I am not understanding what people are proposing as the solution. I am reading a lot of advice such as "drain the battery", and then soft reset. I took the battery out of the Axim, it was out all last night. Is my Axim suposed to still work without this battery? That's the one missing piece I can't find. Even without the battery, when I place it on the cradle, I get no power, the Axim doesn't turn on. Is this normal? Now that I've let the battery drain overnight, I have placed it *back* in the Axim, and put the Axim on the cradle to let it charge up. It's still orange. Again, is this normal? The one question I have, is the Axim suposed to still work when the battery is out and it is on the cradle? Because mine didn't. :-) I'm so upset, the warranty was over 4 days ago. Figures!! Thanks for any advice you can give, Jess

Well, I have NO idea if it was suposed to work in the cradle or not, but I did a ROM update from SD card, and I'm back in business.

Can I just say that Sprite Backup is the most amazing product on Earth?

I didn't have my Axim for 2 days, I was so lost. I still cant' believe how much I love it. Poor thing. I got it a new VGA theme to make up for it.

SKwan

My first x50v with WM5 also stuffed at "Dell Logo" last Sunday even if I hard-reset it for several times. I had tried some ways similar as what you mentioned but the issue still persisted.

I called Dell for a warranty claim and a replacement was received on Tuesday. However my 2nd x50v has got a charging issue. I called Dell Yesterday and a 2nd replacement will be got next Monday.

Since your warranty is over, you may try "Image loader" which seems a solution on your issue.

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S.KWAN