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Old 10-06-06, 11:01 AM   #1 (permalink)
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Buttons quit working X50v

This morning I turned on my X50v and one of the buttons (the messages button 2nd from right) wasn't working. Since then the center button and the up-down-right-left ring have also quit working. All of the other buttons work fine. I have performed a hard reset and several soft resets, but nothing helps. Other than the buttons, everything works fine. Naturally they are the buttons I use the most. Any ideas?
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Old 10-06-06, 11:15 AM   #2 (permalink)
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My wife's x50v has stopped responding to screen touches on the top half inch...
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Old 10-06-06, 11:41 AM   #3 (permalink)
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If you dont need the other two buttons functions you can remap them to the two you need. Otherwise, it sounds like a hardware issue and time to call Dell for a repair/replacement (unless you feel like trying to take it appart yourself...)

Also, be sure the lock switch is off, it might be half-way or soemthing and locking half the buttons (just an odd thought)
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Old 10-06-06, 11:56 AM   #4 (permalink)
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Originally Posted by Ashton
If you dont need the other two buttons functions you can remap them to the two you need.
I already did that as much as possible, but the up-down-left-right functions are kind of a pain to be without--effectively I'm missing 6 buttons. I'm out of warrantee, so if anyone knows of a guide on how to take the thing apart, I'm willing to try. Otherwise I'll put up with it until I can't stand it and get a new one.
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Old 10-06-06, 06:42 PM   #5 (permalink)
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Is the X50v running WM5? If so chat with dell and get it upgraded to an X51, if it's not, install WM5 and then go chat with dell! (there's a guide on here on best ways to get your X50 traded for an X51) That might be the best idea. Even out of warrenty, some ppls have gotten theirs swapped.
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