Pedah

Hey Wendy, is your ax doing any better?

sweetloner99

Originally Posted by wdement

Did you check the lock switch?

Yes, I checked the lock switch. I was trying to reset it by pressing the power + wifi button at the same time but didn't work. Anyway, my husband fixed it already. He did the same thing, pressed the power + wifi button. Maybe I wasn't pressing it right when I tried. If this will happen again, I will take note all your tips.

Thanks to you and Gigi. I really appreciate it. :)

- Malou :)

wdement

Originally Posted by Pedah

Hey Wendy, is your ax doing any better?

It actually is and I haven't done the hard reset yet. I was trying to nurse it through this week before I did that. Maybe it was a fluke??

bigdave240

Originally Posted by sweetloner99

Yes, I checked the lock switch. I was trying to reset it by pressing the power + wifi button at the same time but didn't work. Anyway, my husband fixed it already. He did the same thing, pressed the power + wifi button. Maybe I wasn't pressing it right when I tried. If this will happen again, I will take note all your tips. Thanks to you and Gigi. I really appreciate it. :) - Malou :)

Soft reset = push button in hole on back with your stylus. Hard reset = push power button and reset button on back at same time then follow the instructions on the screen by pushing the appropriate button (not a screen touch). Welcome to Aximsite!