Originally Posted by bernardm
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try toggling the lock switch on the left side several times from locked to unlocked. Like 10 times in sequence.
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Thank-you. I just tried your suggestion, but it didn't work. I tried doing it after the hard reset as well just to see, but the same thing happened. I go through the whole setup of screen alignment and then the "practice" copy and paste but when it comes to loading windows, it freezes. I then have to do a soft reset to get anything to work and it runs for 3 seconds and locks again.
Good idea though, I hadn't tried that one yet.