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chec the contacts on the battery and the contacts on the device. When that happened to me, there was loads of rust on my contacts. If everything is good, take a multimeter to the battery. It may not be charging. If all is good still, if you're out of warranty, tear that sucker apart!!!! If not, send it back in!
**edit, just read it was 4 years old. just tear it apart. there are screws and a few other things, but its quite doable. All you want to do when you tear it apart is make sure the contacts for the battery are good. IF they are...you may want a new mobo...
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