MS Pocket Office and Active sync

orangeblob · 11-06-09, 01:46 AM

Hi

Active sync will not work with pocket office anymore since I was forced to upgrade to xp sp2 and appropriate active sync.

Has anyone got idears how to resolve this

Thanks

Jogga · 11-06-09, 03:03 AM

Originally Posted by orangeblob

Hi

Active sync will not work with pocket office anymore since I was forced to upgrade to xp sp2 and appropriate active sync.

Has anyone got idears how to resolve this

Thanks

You don't mention any error messages or general symptoms, so it's difficult to determine whether this is a PC or pda problem. It's easy to assume that it's a PC problem (because you've installed SP2), but that might not be the case. Moreover, the solution to your problem might be as simple as upgrading to XP's service pack 3 (it's been available for a while!).

Failing a further OS upgrade (and bearing in mind that it's been a while since I've used Activesync), here are just a few random thoughts about what I would look for in the same circumstances:

Make sure that you have set up a partnership in AS (I know that I don't need to tell you this, but better safe than sorry )
Make sure that AS is set to sync files with your pda. If memory serves, you'll find this as an option and checking it will put a sync folder on your desktop
Check for the latest updates for your version of MS Office
As you have recently upgraded your OS, make sure that you haven't inadvertently reset or changed your firewall settings
Make sure that you've run a system wide AV scan (just in case)
If the pda is not syncing at all, check the USB port and/or look for a BIOS update from the pc's manufacturer
Have you tried different versions of AS? When you upgraded AS last time, did you reboot your machine between removing the existing version before installing the other (or kill all of the relevant processes)? It could be that the install has just been corrupted - try uninstalling AS and reinstalling it.
Have you tried a soft reset on the pda (backup your files and settings first)?
Have you tried a hard reset (definitely backup your files and settings first!)?

I hope that one of these suggestions will help, but if not, let us know what doesn't work (i.e. what you've already tried) and I'm sure that someone can help diagnose the problem.

orangeblob · 11-06-09, 05:59 AM

Jogga

Thank you for possible solutions its apprechiated. I will go through with a fine tooth comb.

So is there the poss of getting it working I was under the impression that active sync had withdrawn the intergration with MS Pocked Office in its new active sync versions.

I would be quite happy to remove my PC of the net and roll back to factory XP setting if it was the only solution.

If I dried all possibilities and eventually oppted for the latter would that reset to xp no service pack?

Mmmm? just thinking of the worst if need be.

Cheers

kcallahan · 11-06-09, 08:06 AM

My AX works with Windows XP SP2 just fine. My AS is Version 4.5.

If you have a firewall setup, turn it off and try syncing your AX.

Julie · 11-06-09, 11:39 AM

I sync Office files to my windows mobile devices (via ActiveSync 4.5) all the time from my laptop which runs XP sp3 and Office 2007.

What version of ActiveSync are you using on your computer?

You might reinstall ActiveSync to your computer and then delete your existing ActiveSync partnership and set it up again. It is possible that the upgrade to SP2 messed up the ActiveSync file conversion handles for pocket Office file conversion and reinstalling AS should repair that problem.

The Pocket formats for Office files (pxl & psw files) are still supported for XP machines that use ActiveSync.

Even though these types of formats formats are not supported on Vista or 7 machines that use Windows Mobile Device Center, doc, xls, and ppt file formats are supported.

orangeblob · 11-06-09, 11:55 AM

Thanks all have reinstalled AS and on XP all is fine now. I glad as I have missed bigtime my features. I am so glad its working again.

So on my Vista computer will I not be able to sync any office 2007 files to and fro? as I am awaiting delivery of office 2007 for my vista pc.

Julie · 11-06-09, 12:09 PM

When you get your Vista computer, you'll be able to sync office files back and forth between your computer and your Axim, but there are some limitations:

Office 2007 file formats are not compatible with older windows mobile devices, so you'll need to save files on your computer as Office 2003 files

Pocket excel and pocket word file formats are not supported by Windows Mobile Device Center (the syncing software you'll use on the Vista computer) or by Vista, so you'll need to abandon the pocket format altogether and save files on your Axim as Word 97/2000 or Excel 97/2000 files.

You can read an article I posted on my blog entitled, "Adapting to Office 2007," to learn more:

orangeblob · 11-06-09, 12:35 PM

oh this could not get better, the truth is I did not think I had a cats chance in using my axim at all with Vista so the limitation is a small price to pay considering. Thats brill.

I will look up the link.

Result! Thanks again

Chief91 · 11-10-09, 09:51 AM

Originally Posted by orangeblob

Hi

Active sync will not work with pocket office anymore since I was forced to upgrade to xp sp2 and appropriate active sync.

Has anyone got idears how to resolve this

Thanks

I moved up to A/S 4.5 and had no problems. Try looking on the Download.COM site or the Microsoft site (although it was hard to find it there).

Rick B. (Chief91)