TwoLeftFeet

Originally Posted by ikehiker

Of course, they would. And if the problem occurs immediately after a soft reset (which it will when you are using some Today screen plugins), they'll tell you to do a hard reset. I thought the conclusion had been reached earier in this thread that it's a memory problem, not directly caused by any specific program.

I don't use any Today plugins - in fact, I don't install any other apps as the thing comes with everything I need.

I don't know what the conclusion is - DELL seem to be shipping replacements, but I suspect that it's more than likely its a windows problem.

ikehiker

It doesn't matter if you have Today plug ins. If it is a memory problem and you use a few of the default programs without closing them (with SwitcherBar or a soft reset if you have nothing 'extra' on your Axim), then the error will occur when you try to start the wireless. The main reason so many plug ins have been implicated is because they load automatically after a soft reset, so the error message may recur even with a fresh restart.

As bimmer26 discovered, replacing the hardware is not going to be a fix unless you change the way you use your PPC (i.e., free some memory before you try starting wireless).

__________________
-Ike-

TwoLeftFeet

Originally Posted by ikehiker

It doesn't matter if you have Today plug ins. If it is a memory problem and you use a few of the default programs without closing them (with SwitcherBar or a soft reset if you have nothing 'extra' on your Axim), then the error will occur when you try to start the wireless. The main reason so many plug ins have been implicated is because they load automatically after a soft reset, so the error message may recur even with a fresh restart. As bimmer26 discovered, replacing the hardware is not going to be a fix unless you change the way you use your PPC (i.e., free some memory before you try starting wireless).

Hogwash. Closing programs doesn't help it. I got the error a few minutes ago with NOTHING running after just doing an ActiveSync over network. 50MB of RAM free. NO TODAY Plugins or extra apps.

Enable Wireless
ActiveSync over network
Disable Wireless
Close all Apps
Re-enable Wireless with the button:
- Bluetooth can't load due to memory
- Unknown card in Socket 2.

Cold reset

Then again, after being on a recent seminar for embedded systems and having laughed through the PocketPC lecture, it's no surprise there are problems like this.

trhbay

[FONT=Arial][SIZE=6]

Originally Posted by strong887

I called Dell yesterday about this problem and they are sending me a replacement unit... we shall see if that corrects the problem, which for me , is quite a nuisance since i use a BT connected phone to connect to the internet while out of the building/home and 802.11b when within range of my wireless acccess point... i have to soft-reset about 6 times a day on average, which is unacceptable.

I have the same problems that you were encountering. I am debating if I should call Dell and Get a replacement unit or hold out until they issue a fix?

Thoughts?

WilliamG

Originally Posted by trhbay

[FONT=Arial][SIZE=6] I have the same problems that you were encountering. I am debating if I should call Dell and Get a replacement unit or hold out until they issue a fix? Thoughts?

It's a SOFTWARE issue. Trust me. Same problem here. Don't get an exchange and risk other issues with the replacement.

Low_Speed

I think that WilliamG is right. This is a software problem. I believe there are serious memory leak problems with WM2003SE. Not only do I get the Wifi error periodically but I've noticed that after a soft reset I can literally sit watching my Axim's memory drop for no reason. I doubt this will get fixed until WM2005.

XoMartel

i have experienced this problem too. one day it just won't work and i can't find way to fix it. someday it work in morning, then choked during the day. wierd problem. i have put many contacts in it, so kinda hesistant to get replacement. (i know that it's a simple of syncronizing with my current comp, but still :P)
anyway, just sharing my experience and i'll try the chat help when i got time off during the day.

if anyone managed to get fix from driver update, please share it with us :)

jpooton

The "unrecognised network card in socket 2" problem is still alive and well on a brand new x50v I bought from Dell last week. For those of you looking for replacements, I don't think it's worth the effort. You'll find the net littered with threads about this on x50v's and HP 4700s. (although they don't seem to have nearly the volume of complaints).

What I'd like to know is how "aware" Dell and MS are of the problem? Has anyone actually heard from them that it's being looked into ? It seems every thread I read just has Dell recommending a soft and hard reset. :rolling: I've done a hard reset and reloaded everthing I needed very clean. It has helped, but it's still not 100%.

It seems that if they aren't treating this as a priority issue, we should step it up a bit. Like maybe a web page that will automatically fire off a letter to them and keep a list of annoyed users as a petition?? I've seen it work in the past with other companies.. I have access to a server to do it, but I'm sure there is something out there already made for annoied consumers.

-James

zim2dive

I have a replacement unit on the way for the Bluetooth file xfer problem... being an HW/FW guy for 11 years, I have serious doubts that the HW is the issue (too much works for HW to be completely broken in a way that a different unit will fix)...

and of course today I started getting the unrecognized netowrk card error for the 1st time.

I'm shocked and amazed at how buggy this thing is.

And the customer support is laughable in the sense that I'd hate to have a real in depth problem... my support was an immediate replacement, and all the while the exceedingly verbose "we understand your problem" cue-card script.. oof.

Nutshell, I have no warm fuzzies that a new unit will accomplish anything. Smells like a driver issue to me.

Mike

Hugh Nano

So, the conclusion of the matter seems to be that the problem is mostly random, eh? Bummer.

I too am encountering this problem on a daily basis, although getting rid of SPB Plus (which hurt - it's a wonderful add-in!) seemed to help a bit.

The only thing I've managed to fix on a regular basis is the wireless-on-but-no-connectivity problem, which seems to occur only when a CF card is in the device. Take it out and that problem disappears. But I still have not been able to detect any discernable pattern with the Bluetooth/WiFi driver/unrecognized card problem - other than that it's worse when I'm trying to use both at once and is more likely to happen when I'm powering the device back on...

My theory (FWIW) is that it's a power-management problem. Anyone with more knowledge than I want to debunk it?

So my next step - other than to wait for Dell to come up with some sort of patch - is a hard-reset, which I want to avoid, since reinstalling all those programs and customizing my device takes way more time than I have right now. Any feedback from those who have gone through a hard-reset on whether the process really helps that much?

greeper

I have just received a Kingston 2GB Elite Pro CF card and get exactly the same message, infact I have two cards and both create the same message. I have three other x50's but haven't tested them yet. It only happens when the X50 is turned on with the CF card inserted. A soft reset solves the issue for a few off's and on's but then it comes back. So the issue isn't to do with WIFI cards but some CF cards perhaps?

jpooton

Well, myself and others have had it occur without even using a CF card with the unit at all. I think the general feeling is that it's memory related and due to a buggy driver or memory leak in WM3003SE. :rolling: Sometimes it will randomly clear itself out for a bit, and it will always work fine right after a soft reset.

ssb

Well guys, I have spend soo much time trying to isolate the source of this problem. Following are my conclusions:

1. This is not a hardware problem.
2. It is caused by memory leaks in windows OS or installed s/w's
3. I did a hard reset on my Axim x50v and the problem disappeared for a short while but reappeared if I had too many applications open and I try to turn on wireless.
4. The problem starts to re-appear faster if I have too many plugin's loaded at startup.
5. The moment internal memory fills up this problem reappears

Solutions or Temp Solutions
1. Reset
2. Drastically reduce startup programs like today plugin's etc

JackIsidore

I had the same Unrecognized card error for weeks every time the X50 powered on.
Called Dell support and they claimed it was the first time someone called for this error
Tried removing the CF, deleting all the files on the CF with the PC, reset the X50, started using the Odessey client on the X50 and reinserting the CF. Now this error pops up less frequent.

Disabling bluetooth helps to prevent the wifi error. If Bleutooth is enabled sometimes the wifi error is combined with a bluetooth memory error. Maybe we need a toggle switch for Bluetooth/Wifi

WilliamG

Someone please make this a sticky. This is a SERIOUS issue and easily the most annoying bug on the X50v.