After installing Active Sync - device not detected

l8nitemyk · 01-10-05, 07:51 PM

I have just loaded a fresh install of WinXP and Service Pack 2, then I installed Active Sync FIRST, before attaching the USB cable from the cradle to the PC, then after attaching the cable I get the error: device not detected, but it shows in the details that COM 1, COM 2, and USB is AVAILABLE. Anyone run into this yet?
I verfified that the USB 2.0 port is working properly on my PC (tested it with another USB device).
thanks for anyone's help in advance!

01-10-05, 08:08 PM

have you looked in your device manager just to make sure there isnt any kind of conflicts? Tried to restart it, or tried all USB ports. Just some suggestions.

BTW: Edit: WELCOME

ikehiker · 01-10-05, 09:08 PM

I would suspect the XP-SP2 firewall. You can make ActiveSync an 'exception' so it will allow your PPC's connection.