| X50 Hardware Troubles Axim X50 Hardware Discussions |
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01-17-05, 04:49 PM
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#31 (permalink)
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Originally Posted by zim2dive
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reply to post that was in the poll thread but really belongs here
The point that I am trying to make, that you fail to grasp, is that I do not believe I got an Axim that is any different thatn yours. I do not believe mine has a HW bug, or driver bug, that yours does not have. I am saying that you are lucky enough to use yours with devices that work, but that on a general level, there are BT bugs when used with other devices. The best term would be an interopability bug, which I believe is driver based... either a handshaking issue, a buffering issue, not sure, I don't know BT as well as I knew other wireless data protocols (worked on the original cell phone digital data protocol).
So when you imply that my unit is somehow uniquely flawed, you are missing the point. I believe my unit is the same as all the others, only I (and several others) are using the Axims with BT equipment that you are not. Hence we see the problem and you do not.
What is annoying is that you (and others) assume that just b/c their one case works, that anyone else is doing something wrong, or has a flawed unit. We're not doing something wrong, we're just trying to interoperate with different equipment. When you imply we are doing something wrong, you are getting in the way of helping us solve the problem. Reporting what works is great. Implying that anything different is wrong is not so great.
Mike
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Wrong Mike, I never implied or say that you dont know what your doing. What I reply to you at the first post is that I doubt is a driver problem b/c mine works just fine. So, and here comes the reason train, im implying we ALL have the same unit with the same driver. Do you get it know mike?
Obviously theres people having problems, but, are you sure are axim related? If you state that the problem ocurrs when pairing the axim with some devices and not with others, do you understand that maybethe driver problem causing wrong handshakes or buffering problems? or thats not a posibility for you?
I think you should re-read my post on this matter. But what I truly disagree is this is a x50v related problem. Or maybe is that I got a perfect device (hence, diferent than yours).
And I hope for the last time you get it, I just hope that you can solve the problem, really, as Emulamer and Picard have solved some other in the past. But thanks god for me theres not a problem to be fixed.
You do imply that Ignorance is a bless and bring your PERSONAL history on this thread. But hey, who am I and my "perfect unique" x50v to take that as an insult.
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01-17-05, 04:56 PM
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#32 (permalink)
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Originally Posted by jpooton
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I assume you actively use Wifi also ? Do you enable it with a button or with via the Wifi icon/app ?
Thanks..
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Yes I use WiFi a lot, to browse the net when I'm on my bath 
Anyway, I never used the button, First thing I did when I got my Ax was to remap it to Scroll up (and record to scroll down) to emulate a jog dial. The little WiFi icon is nice for me - specifically with the 3D icons ;)
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01-17-05, 06:13 PM
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#33 (permalink)
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Originally Posted by Theophilus
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I have like 100 different applications, including a lot of junk. I actually managed to fill my 1 Gig SD card only with applications and games ! I like to try everythink (or almost) I fall upon, and I never had this "unrecognized card" problem... (My major apps are on "View MyPDA")
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Wanna trade? :-)
mine is a piece of crap. It has almost all the major errors posted on these forums. BT errors, unknown network card, wireless doesn't come on when pressed unless I reboot, won't turn on right after it finishes charging unless I remove the battery and hit reset. and before someone mentions that it's probably the software I have on it... it doesnt have anything on it. NONE. and it's only 2 weeks old. I know that sometimes there are just lemons which is fine and I can live with that.. but it looks like the same issues are pretty prevalent throughout the boards. I know that the vocal ones are screaming their problems and that we are a "vocal minority" but I am sure there are many more people "with" problems that aren't on this list too. I am afraid of sending it back only to get another bad one. I am wondering if I should wait a few months and send it back because I have complete care etc. and give Dell time to weed out all the defective Axims. I want to really like this thing... and to tell you the truth all the advantages almost makes me look over all the issues.. except the issue of having to remove the battery and reset it every morning. (that pushed me over the edge)
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01-17-05, 07:11 PM
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#34 (permalink)
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Originally Posted by magnetik
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....except the issue of having to remove the battery and reset it every morning. (that pushed me over the edge)
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ouch..  One thing you might want to look at is that little plastic battery lock latch on the back of the unit. I think that if the unit thinks it's been opened (like a hot swap of a battery) or if it isn't locked completely, that it can place the unit in some sort of deep sleep. Just something to check out, as mine wasn't completely "locked" once and it was a real mystery until I latched that fully.
-James
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01-17-05, 07:40 PM
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#35 (permalink)
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Originally Posted by zim2dive
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Nothing personal, but you're flat wrong.
If you had read carefully, you'd see that I had this error out-of-the-box, brand new Axim, that was sent as a replacement to me b/c the 1st Axim had the same problem (and Dell thought maybe it was a one-off defect). Its not.
The BT is compatible only with some other BT devices. Great for you if it works, but for a good # of us, it does not.
Its not a lack of experience.
Its not too many other programs running.
Its a driver issue.
Again, glad for those for whom it works, but get your head out of the sand assuming that just b/c it works for you it should work for everyone... I make no such assumption in reverse. It doesn't work for me, and it doesn't work for several other people. Some people seem to have no trouble. But I do believe this is a driver/interop problem, and as such its hard to know whether the BT will work for any given person with THEIR device. At this point it is Buyer-beware IMO.
Mike
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I'm not sure why you have to make your replies a personal attack instead of a discussion, but I did read your post. I did see that you claimed it was an out-of-the-box problem, I did note it was a replacement. None of that escaped me. Just because it was out-of-the-box doesn't mean something wasn't running when you started BT. It's a driver issue, yes, but one that is resolved by making sure nothing else is running when you start the BT drivers. Hence the error message saying to soft reset. Soft reset kills all running processes that might be interfering with the BT driver.
I use BT on both an X50 Mid and X50v. I have no problems connecting, use it every day, Activesync by BT occasionally. In general, it works as advertised. I do occasionally get the BT error about memory, but only when I don't close all apps before starting BT. Even in the thread you keep pointing to tabten5 reported he had no problems with file transfers and gigi pointed out that the problem with file transfers is more likely to be the well knows problem with big files and activesync than BT.
It is reasonable to assume that because it works for me it should work for anyone who follows the same processes. All of us with the save model have the same ROM image (the only one that exists) and so the software is the same. I strongly suspect we have the same hardware, as there are, at this time, no known variations in the X50 series other that Low, Mid and V. So, if it works for me and not for someone else, then it is reasonable to assume that something that other person is doing differently from me is most likely the culprit. I've been in the software business for thirty years and software simply doesn't choose for whom it will work and for whom it won't. It works or not, depending on how it is used and invoked, not who invokes or uses it. And if it fails for one person, it will fail for another in exactly the same way if the exact same use/invocation is followed.
I wish you good luck with it. It's working for me, following my process. It's up to you whether or not to follow the same.
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01-17-05, 08:30 PM
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#36 (permalink)
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In response to the original question about whether one should get an x50v, my answer is "definitely yes." I've had my x50v for about a month now, and I've been using it as my primary device since selling my Tungsten T3. It has worked extremely well for me overall. The device is fast, the screen is beautiful and it is reasonably compact for its feature set. I did have a few minor issues that arose from installing older, non-SE versions of some applications, (WisBar, Spb Plus, HandyLauncher, etc.) Once I updated to the newest versions, most of the issues disappeared.
I occassionally get the "Network card not recognized" message, but only after I've done the following:
1) Used bluetooth
2) Turned it off using the hardware button
3) Then tried to start Wi-Fi
Even, then, it only occurs about once a week and is easily cured by a quick soft reset. Just for the record, I access the internet frequently via both Wi-Fi and via my bluetooth equipped cell phone.
It is, unfortunately, impossible to accurately determine the frequency with which an electronic devices, like the x50v, might be defective. Even on a forum like this one, a problem like the bluetooth issue might be drastically underreported or overreported.
My advice would be to just go for it. Make sure that you keep your receipt and don't hesitate to return the device if you think that it might be defective.
Good luck!
TMann
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01-17-05, 09:02 PM
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#37 (permalink)
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Hi,
I may belong to the small percentage.
I got 2nd replacement since last October.
1st problem is Bluetooth problem (license expire)
2nd problem is endless screen alignment caused by broken hardware (Also I don't think the BT license expire problem solved on this replacement).
Even though, considering the X50v's price, I still give 75 points of 100.
Just FYI.
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01-17-05, 09:09 PM
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#38 (permalink)
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Originally Posted by JakeRich
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I wish you good luck with it. It's working for me, following my process. It's up to you whether or not to follow the same.
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Argh... read again.. I took the replacement unit out of the box.. I turned it on.. I tapped the screen, I activated Bluetooth, discovered the laptop and started a transfer.. NOTHING else was running.. NOTHING else was installed. IT FAILED. how hard is that to knock thru some of y'alls skulls that I did nothing else???
And it failed in the same way that my 1st unit failed, and the same way that several other units (from other Aximsite users) are failing.
Now please tell me again what your "system" is. I have a spare Axim (until I send it back) and can hard-reset it to your hearts content until we show that its not your "system" that works, its the other device with which your Axim is interoperating which is what allows you to avoid seeing the problem that the others of us do see, through no fault of our own except using the device as advertised.
The other part that makes this seem not a problem to many ppl is that it only happens on BT xfers TO the Axim, of files over 100-400k.. web surfing, etc would be mostly/all small packets, not big enough to trigger this. I can get a 100k file to go thru, just not a 3M file.
Mike
Last edited by zim2dive; 01-17-05 at 09:12 PM.
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01-17-05, 10:12 PM
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#39 (permalink)
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Originally Posted by jpooton
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ouch.. One thing you might want to look at is that little plastic battery lock latch on the back of the unit. I think that if the unit thinks it's been opened (like a hot swap of a battery) or if it isn't locked completely, that it can place the unit in some sort of deep sleep. Just something to check out, as mine wasn't completely "locked" once and it was a real mystery until I latched that fully.
-James
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I wish that was it.. I am very experienced in removing the battery cover by now. lol. I am looking at my Axim right now which wont turn on after I got through charging it. The light is green when it's in the cradle.. I remove the Axim and the light goes off. I pushed every button on this thing..nothing. I take the stylus out and push reset.. nothing.. The only option I have is to remove the battery and then hit the reset.. then choose not to delete everything. THIS IS VERY FRUSTRATING. I think I have a dud.. unfortunately I am afraid to get another one after especially bad quality from Dell with other Dell branded items I have purchased recently.. I don't remember Dell being this bad in the past because I loved my Inspiron 8200.. Also holding for an hour to talk to someone that doesn't speak English trying to do some really stupid troubleshooting doesn't help either. So going from my experience.. I wouldn't buy one right now.. I would wait until issues are resolved or get something different.
Last edited by magnetik; 01-17-05 at 10:19 PM.
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01-17-05, 10:32 PM
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#40 (permalink)
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My X50v
I've had my X50v since mid-December 2004 and I've been happy with it so far. :approve:
I love the screen but I do wish there were more applications available that made use fo the higher resolution. One of the main reasons I chose this PDA was that it had integrated BT and WiFi. I've set it up to send phone numbers to my BT phone to dial with no problems. I know the Wifi works because I was stuck at the airport for 8 hours a couple of weeks ago and used it with the free wireless access to surf. Of course, the wireless drained the battery so I had to re-charge it. I wish the standard battery lasted longer though.
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01-18-05, 05:18 AM
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#41 (permalink)
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My experiences with Dell and my Axim X50v
My first Axim had problems with dead pixels on the screen, Dell were very prompt in exchanging for a new one.
Axim #2 acquired a faulty digitizer before Dell had even collected Axim #1. Luckily I could go back to Axim #1.
I experienced the "USB Death by Cradle" on both Axims. I was wondering why I had to completely reset my computer each time - later did I realise other people were losing the motherboards over this problem!
Both units VGA screen in landscape were difficult to read due to light polarisation.
I telephoned Dell to return both devices for a refund - they offered a replacement AND a _£70_ refund. I declined as my experience with the Axim was very disappointing.
Now very happy with an Ipaq rx3715 which seems faster despite it's slower processor and a more readable screen despite it's QVGA resolution.
My advise to prospective Axim owners, walk away for 6-12 months. I suspect Dell are releasing these things untested.
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01-18-05, 06:31 AM
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#42 (permalink)
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I love mine.
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Keep Lookin' Up!
...when you are not looking down at you Axim...
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01-18-05, 06:59 AM
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#43 (permalink)
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Thanks for all your feedback. Since I am a software developer and will likely use the unit in a fashion that will lead to some of the problems that have been discussed I have decided to hold off makng my purchase for a bit.
-bob
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01-18-05, 01:09 PM
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#44 (permalink)
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Had the same problem yesterday with my dad's HP palmPC and his Sony Laptop. I think the problem is more related to Activesync and MS operating systems than it is the hardware/manufacturer.
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01-30-05, 11:55 AM
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#45 (permalink)
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Are Axim x50v problems common ?
Don't know - I havn't had mine work long enough to find out. I have now had 3 Axims and all have refused to power up after a night in the recharge cradle. May be I am unlucky (or they are shipping all the faulty devices to customers in the UK ...)
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