nuclianba

I came home today, and my axim was dead, the battery had run dry. So i put it on the cradle, had to setup from scratch due to the reset. Anyways, decided to not restore a backup since i hadnt herd reset in a while. I went to install a few progs to BIS, is working, then the axim just stops. I soft reset, and BIS IS GONE. I hard reset, twice, still no built in storage. It is simply not there.

Has anybody else seen this or knows what is up?!?! right now i have it sitting out without a battery in the hopes that a loss of power reset may somehow shove it back into working order....
but any ideas would be GREATLY appreciated.

nuclianba

So the battery was out for over 2 hours, I put it back in, turned on and it was hard reset like i wanted.

BUT still no built in storage. Any ideas? are the dell hardware check things i can run or something? What about flashing up to A02 even though i already have it or something?? ANYTING PLEASE....

nuclianba

alright...flashed to AO1, then back to A02...no go. Restored an old backup. Nothing. Did the hard reset but cancel ive seen recommended for a similar problem on the x30. No dice. Its time for dell to think about givin me another....

the thing that gets me is i KNOW the bis isnt dead, as its rom and the OS works....it just isnt being read for some reason, its like a stupid software error nothing is fixin....i dont get it.

Jeanyes

:scratch_h I don't get it either, but my BIS disappeared after trying to install a program, too. It never returned despite hard resets. I called DELL and had it replaced. At the time the tech said he had not heard of this problem. Since then I found several threads with the same problems on x30s and x50s. My advice is to send it back and get a replacement.

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nuclianba

so yeah...i called dell, replacement is on the way. So weird, im gonna pay attention to this on the next model, dont screw with it and install too much stuff there etc. Too bad its a refurb too, im a little worried the screen will show up with bad pixels :). If that happens i think there will be some transplant surgery, and dell wont have to know about it.

psionandy

Originally Posted by nuclianba

If that happens i think there will be some transplant surgery, and dell wont have to know about it.

Don't the axims have thoses screws that show evidence of tampering? If you open it up I think They WILL know

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nuclianba

well yeah....but i find it hard to believe that after sending me a new one, when they get the broken one back with a voided screw thingy undone, they will throw a huge fit and demand the fix back etc....im pretty sure they will just throw it into the refurb pile and fix it regardless...

transcout

Originally Posted by nuclianba

so yeah...i called dell, replacement is on the way. So weird, im gonna pay attention to this on the next model, dont screw with it and install too much stuff there etc. Too bad its a refurb too, im a little worried the screen will show up with bad pixels :). If that happens i think there will be some transplant surgery, and dell wont have to know about it.

Hehehe nice one :)
Do they have tamper proof screws? I couldn't see anything tamper proof on mine, just some threadlock, maybe x50 is different.
heh anyway, they send you a new one before you give the old one back, and I doubt it would be worth their while following up why it had been opened
:hide:

BKF

This sounds dumb, but is there anyway of making a new folder, with the same name (Built in Storage) or whatever the exact wording is?

Maybe either on the Axim itself (with File Explorer or Resco File Explorer), or through the "Explore" function from Windows?

Maybe the actual memory is still there, but the link to it isn't coming back for one reason or another.

Seems like a silly idea, and may not even work (mine's fine, so not gonna mess with it), but figured I'd toss out the idea.

nuclianba

well i have a new one on the way...but what the heck, ill try anything.

Sorry to say it did not work. Although now i have a folder called built in storage incase i want to just pretend.

acinetobacter

The same thing just happened to me, I called Dell and they could not figure out what is it that caused it, so i am waiting for a replacement, this sucks! , fortunately the service is good and they are changing the unit

nuclianba

yeah...my new one came today...it works, no bad screen (thank goodness) so im back up and running...and being more careful with BIS

acinetobacter

My new one came in today :realmad: , everything was great until I tried to use the SD card...IT WONT READ IT!!!
I called dell again and they say they will replace it as soon as I sent the first one back.
I cannot believe they send bad units out!

Mben

i had this same problem, for about 10 minutes only, thankfully.
all i did was:
soft reset
uninstall the troble program (pocket cmd in my case)
soft reset

back to normal!

mickey53usa

My Built In Storage disappeared also. Could not figure out what had caused it - May have happened after trying to load a program. Called DELL, explained to the support people what happened - they had never heard of this - had a new (or refurb) unit the next day, complete with the A02 upgrade.