Dr.Carrender

I checked all the pop 3 settings, I tried different email accounts, and I tried doing soft and hard reset. I get a message saying my server certificate is invalid, this happens on every network that I connect to and I tried everything, I thought before I called dell and sat on the phone with them for hours I would try you guys for answers

It recieves but not sends
thanks

Eric

KPDUTY

Who is your ISP provider?

Some require authentication. Check your requirements and post again if you have questions.

Originally Posted by Dr.Carrender

I checked all the pop 3 settings, I tried different email accounts, and I tried doing soft and hard reset. I get a message saying my server certificate is invalid, this happens on every network that I connect to and I tried everything, I thought before I called dell and sat on the phone with them for hours I would try you guys for answers It recieves but not sends thanks Eric

Buckeyes

I cannot send email. I can only receive. Any responses to your problem.

Frustrated.

JB

FlyACL

If you can receive but not send it is most likely in the settings. Follow the steps below and pay attention to the steps underlined. Good Luck~

Start>Messaging>Accounts>New Account

Page 1/4 ~ E-mail Address
This is easy, enter your email address
Next....

Page 2/4 ~ User information
The "your name" part is what ever you want. It has no bearing on the settings.

User name is the part of your email before the @ sign (ie USERNAME@<isp>.com)

Password is your email password

Check the box for Save Password
Next....

Page 3/4 ~ Account information

Account type is POP3

Account Name is what ever you want it to be. If you set up more then one this can be very helpfull. I just used my username, same as the last page.

next....

Page 4/4 ~ Server information

This is where it can be a little different for some people. 99% of the time it is MAIL.<ISP>.COM, From looking at the Comcast site it appears they use MAIL.COMCAST.NET for the incomming and SMTP.COMCAST.NET for the out going. You can try these. But this is one of the areas you might have to tinker with. For example changing both to MAIL.COMCAST.NET

The domain you can just leave blank.

Options.....

Options page 1/3

I would not check this box for checking for messages every X# of minutes. If you are not online you will get an error message every X# of minutes.

Next....

Options Page 2/3

Here I checked the box for "Outgoing mail requiers authentication" as well as "Use separate settings"
Outgoing Settings....

Outgoing server settings

For username here I had to use my entire email address. This was very different then the rest of the set up.

Enter your password

Leave the domain blank

Check the box for save password

Check the box for "Require SSL for outgoing mail

Click OK in the upper right corner

Next....

Options page 3/3

In order to save space I would select "Get message headers only"

Check the box marked include and select 2K

Finish....

__________________
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canefields

hi,
i just found this thread in response to the same email problem that i have, namely that i can receive and not send. i have tried and re-tried all of your suggestions above. to no avail. anymore suggestions or must i use web based email?
thanks

cyberworld

You have to set your outgoing settings in accounts first selecting options. It's toward the end of the setup of the account settings. Fill your name and pass again at this part. Hope this helps had to make it quick I gotta get to sleep it is tricky. Hope this helps I'll try a more detailed description if need be.

canefields

i asked my isp and they said in order to send email, it requires authentication and has to be on port 587. i checked off the authentication box but am unable to find where i can assign it to port 587. any help would be appreciated.
thanks