mandysue

Ihave an Axim x50v. I have earthlink dialup. I created a new profile and email through earthlink, just to use with my ppc. It receives just fine, but will not send any email. I was on chat with earthlink forever, but they said my settings were fine. They did ask if I could change my portal settings, but I could not find that option. They ultimately said that there didn't seem to be anything wrong, and to contact dell. Dell said that it wasn't the ppc. what should I do?

thanks!

awdark

most I can think of is make sure your outgoing email is correct, go to the options screen and try with and without security authentication when sending mail. Experiment and just see... thats all I can come up with.

FlyACL

Check the settings below. Pay attention to the part in red as that is most likely where your problem is. Like awdark said you might have to tweak it a bit. Let us know how it turns out.

Start>Messaging>Accounts>New Account

Page 1/4 ~ E-mail Address
This is easy, enter your email address
Next....

Page 2/4 ~ User information
The "your name" part is what ever you want. It has no bearing on the settings.

User name is the part of your email before the @ sign (ie USERNAME@<isp>.com)

Password is your email password

Check the box for Save Password
Next....

Page 3/4 ~ Account information

Account type is POP3

Account Name is what ever you want it to be. If you set up more then one this can be very helpfull. I just used my username, same as the last page.

next....

Page 4/4 ~ Server information

This is where it can be a little different for some people. 99% of the time it is MAIL.<ISP>.COM, From looking at the Comcast site it appears they use MAIL.COMCAST.NET for the incomming and SMTP.COMCAST.NET for the out going. You can try these. But this is one of the areas you might have to tinker with. For example changing both to MAIL.COMCAST.NET

The domain you can just leave blank.

Options.....

Options page 1/3

I would not check this box for checking for messages every X# of minutes. If you are not online you will get an error message every X# of minutes.

Next....

Options Page 2/3

Here I checked the box for "Outgoing mail requiers authentication" as well as "Use separate settings"

Outgoing Settings....

Outgoing server settings

For username here I had to use my entire email address. This was very different then the rest of the set up.

Enter your password

Leave the domain blank

Check the box for save password

Check the box for "Require SSL for outgoing mail"

Click OK in the upper right corner

Next....

Options page 3/3

In order to save space I would select "Get message headers only"

Check the box marked include and select 2K

Finish....

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mandysue

thanks for the quick reply. I have been experimenting for 2 days trying to get it to work, no luck. Thank you anyway!

TIRO

Originally Posted by mandysue

thanks for the quick reply. I have been experimenting for 2 days trying to get it to work, no luck. Thank you anyway!

Hi i have just replied to another user with the same problem on here it maybe worth checking that post to see if the symptoms are the same.

Good luck
Tim

daviddd

Originally Posted by FlyACL

Check the settings below. Pay attention to the part in red as that is most likely where your problem is. Like awdark said you might have to tweak it a bit. Let us know how it turns out. Start>Messaging>Accounts>New Account Page 1/4 ~ E-mail Address This is easy, enter your email address Next.... Page 2/4 ~ User information The "your name" part is what ever you want. It has no bearing on the settings. User name is the part of your email before the @ sign (ie USERNAME@<isp>.com) Password is your email password Check the box for Save Password Next.... Page 3/4 ~ Account information Account type is POP3 Account Name is what ever you want it to be. If you set up more then one this can be very helpfull. I just used my username, same as the last page. next.... Page 4/4 ~ Server information This is where it can be a little different for some people. 99% of the time it is MAIL.<ISP>.COM, From looking at the Comcast site it appears they use MAIL.COMCAST.NET for the incomming and SMTP.COMCAST.NET for the out going. You can try these. But this is one of the areas you might have to tinker with. For example changing both to MAIL.COMCAST.NET The domain you can just leave blank. Options..... Options page 1/3 I would not check this box for checking for messages every X# of minutes. If you are not online you will get an error message every X# of minutes. Next.... Options Page 2/3 Here I checked the box for "Outgoing mail requiers authentication" as well as "Use separate settings" Outgoing Settings.... Outgoing server settings For username here I had to use my entire email address. This was very different then the rest of the set up. Enter your password Leave the domain blank Check the box for save password Check the box for "Require SSL for outgoing mail" Click OK in the upper right corner Next.... Options page 3/3 In order to save space I would select "Get message headers only" Check the box marked include and select 2K Finish....

I've followed this guidance but am still unable to send e-mail via Messenger (I'm not able to send with Flexmail either). I'm getting "SSL connection could not be established" and I've double-checked the instructions and tried lots of other combinations too.
I'd be very grateful for any advice; I've been trying for days to connect e-mail and I'd like to get on and develop use of the X51V in other ways! I can connect to the internet via the PPC OK and I have double checked all the Outlook settings on the PC to make sure the basic info is correct.
What else can I try please?

Jortiz

I did check my outgoing server address that was wrong and now I can be able to send and receive with no problem. Just verify you got everything setup how it should. My mistake was that I use pop.XXXX.net but skip the 3, so now I got pop3.XXXX.net and works fine.

just my 2 cents.

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airsmith

In the out going settings I used my full email address and checked ssl and I was able to send. Those were the only two things I changed. I have tried everything except the full email and the ssl. TX Bob

Originally Posted by FlyACL

Check the settings below. Pay attention to the part in red as that is most likely where your problem is. Like awdark said you might have to tweak it a bit. Let us know how it turns out. Start>Messaging>Accounts>New Account Page 1/4 ~ E-mail Address This is easy, enter your email address Next.... Page 2/4 ~ User information The "your name" part is what ever you want. It has no bearing on the settings. User name is the part of your email before the @ sign (ie USERNAME@<isp>.com) Password is your email password Check the box for Save Password Next.... Page 3/4 ~ Account information Account type is POP3 Account Name is what ever you want it to be. If you set up more then one this can be very helpfull. I just used my username, same as the last page. next.... Page 4/4 ~ Server information This is where it can be a little different for some people. 99% of the time it is MAIL.<ISP>.COM, From looking at the Comcast site it appears they use MAIL.COMCAST.NET for the incomming and SMTP.COMCAST.NET for the out going. You can try these. But this is one of the areas you might have to tinker with. For example changing both to MAIL.COMCAST.NET The domain you can just leave blank. Options..... Options page 1/3 I would not check this box for checking for messages every X# of minutes. If you are not online you will get an error message every X# of minutes. Next.... Options Page 2/3 Here I checked the box for "Outgoing mail requiers authentication" as well as "Use separate settings" Outgoing Settings.... Outgoing server settings For username here I had to use my entire email address. This was very different then the rest of the set up. Enter your password Leave the domain blank Check the box for save password Check the box for "Require SSL for outgoing mail" Click OK in the upper right corner Next.... Options page 3/3 In order to save space I would select "Get message headers only" Check the box marked include and select 2K Finish....

deedub

I've tried everything also, and i simply cannot get this thing to send email wireless ... how can it be THIS difficult!

AKAJohnDoe

Pick a thread and stay in it, OK, deedub?

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ir803

I fiddled with my settings as suggested and woo hoo I can now send using one email account....BUT I have a ukonline account which works on my laptop but when I try to send mail it come up with an error "the following recipients are invalid" ???!!!:realmad: NO THEY'RE NOT COZ THEY WORK ON OTHER MACHINES so is there an obvious reason ??

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