Installed M$ reader on the a brand new axim and for some reason after the soft reset (that reader wants) i was not able to launch it from programs. so uninstalled it. But then I could not see the builtin storage

. the tech support guys here in singapore are not believing me that i have indeed lost the builtin storage on the pda.
can someone point me to a list of threads (or a single large one) which kind of shows that there are others who have had these issues in the past. So that I can then tell the support guys that here have a look for yourself. Any help would be appreciated.