Accidental Damage Protection Extension - $3.01?

mightymax512 · 05-23-07, 10:58 PM

For those of you who have Complete Care on there Axim, try this and tell me what happens.

I went to dell.com to see how much time was left on my Complete Care and out of curiosity I checked how much it would cost to extend it. The list looked something like this:

1 year - $3.00
2 years - $29.00
3 years - $59.00

Is it just me or is there a big price gap here. Sure enough I went to checkout and it was $3.01 with tax. What a great deal for one more year of protection.

here's the link: http://support.dell.com/support/topi...n&s=dhs&~ck=mn

spunker88 · 05-24-07, 06:26 AM

That must be an error. The more years you buy it, the cheaper it should cost per year.

psionandy · 05-24-07, 07:20 AM

The more years you buy the bigger the risk to Dell... so surely it should be more expensive per year

05-24-07, 10:35 AM

I couldn't get there with that link but i did check out for my x51v and it would only let me add 1 year to it. $19. I am thinking about it but can wait for a bit as my present warranty is good until Nov.

shari2002 · 05-24-07, 09:32 PM

Originally Posted by bigdave240

I couldn't get there with that link but i did check out for my x51v and it would only let me add 1 year to it. $19. I am thinking about it but can wait for a bit as my present warranty is good until Nov.

so which link are you using?

rlarson_mn · 05-24-07, 10:04 PM

I tried to extend the warrenty period on both of my X51Vs with no luck.

shari2002 · 05-24-07, 10:17 PM

Originally Posted by rlarson_mn

I tried to extend the warrenty period on both of my X51Vs with no luck.

me neither, see
http://www.aximsite.com/boards/showthread.php?t=153280
btw i am in canada, i thought us could be better

randyre · 05-25-07, 02:55 AM

It makes me fill out a form and says they will get a quote to me in 2 days.

mkss55442 · 05-25-07, 10:03 AM

Originally Posted by randyre

It makes me fill out a form and says they will get a quote to me in 2 days.

Hope you're not holding your breath. I tried that 6 months ago when I bought my first x51v. I'm still waiting for a response. I bought a 2nd x51v from a fellow Aximsite member about a month ago. When I transferred the registration to myself, I was able to get to a page that showed warranty extension prices. I can't get there anymore. All I get is the email quote page.

randyre · 05-25-07, 11:55 AM

Last week I was able to get to a page for completely out of warranty X50V and they wanted $200. Now that option is not even there.. I'll keep emailing them until I get an answer one way or another.:rolling:

shari2002 · 05-25-07, 01:21 PM

just got a quote from email, and the price is $105 for one year, this is for dell canada
seems the price is much higher than states

psionandy · 05-25-07, 01:23 PM

In the UK we've never been able to buy it at all

shari2002 · 05-25-07, 01:30 PM

Originally Posted by psionandy

In the UK we've never been able to buy it at all

i also not albe to buy it through the phone, so i send them a email and got this reply, seems you need to get the right rep.

05-25-07, 03:44 PM

Originally Posted by shari2002

so which link are you using?

I just logged into my account and went to the support page. It had 4 choices but only allowed me to pick the one year option. the other options said that i couldn't because it extended my complete care longer than the regular warranty. Might just see if I can order the one year though. that's not a bad deal. I just don't know what would happen if I had to get a replacement and they didnt have any refurbs left. Money back? other pda? neither is a good deal but money back would be preferable over a lesser pda.

shari2002 · 05-25-07, 04:19 PM

Originally Posted by bigdave240

I just logged into my account and went to the support page. It had 4 choices but only allowed me to pick the one year option. the other options said that i couldn't because it extended my complete care longer than the regular warranty. Might just see if I can order the one year though. that's not a bad deal. I just don't know what would happen if I had to get a replacement and they didnt have any refurbs left. Money back? other pda? neither is a good deal but money back would be preferable over a lesser pda.

so what price they offered you?