wgautney

Hi! I just got my Dell Axim X50v and Dell Executive Bluetooth keyboard. When I run the utility to connect to the keyoard, I get an error message which says, "Bluetooth system not detected". I get this message whether I turn on bluetooth or not. I actually got the keyboard to work one time but never again. HELP!!!

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Wayne Gautney
Johnson City, TN
Dell Axim X50v

dppc

I think some people have had success with the 'Think Outside' driver from the think outside website.

dwoloz

My girlfriend has the keyboard and had problems too
Uninstall the Dell driver and install the Think Outside driver

With the Dell driver, she fixed it by turning bluetooth off and then and then connecting the device again but its annoying

cherokee180c

I am beginning to get at my wits end with this stupid X50v. I uninstalled the Dell drivers and installed the Think Outside driver which does seem to be updated more and has more choices. Now the dam thing will not load the BT stack. It says Bluetooth system not detected, so I can not move on to the connect tab to find the keyboard. HELLLLLLP!

Ranma13

Um...are you sure that Bluetooth is on? :P

That's the error you get if BT isn't on.

cherokee180c

Originally Posted by Ranma13

Um...are you sure that Bluetooth is on? :P That's the error you get if BT isn't on.

Yep, I finally got it working, but here is the thing. The program has to be in main memory! I installed it in built in storage, but a FAQ on Think Outside's website tells you it has to be in main memory. So now tell me the answer to the $64,000 question, why do these stupid programs give you the option to install them in built in memory if they already know they will not work there? I also had a hell of a time getting it to work after going to main memory, as the Bluetooth stack is not stable in the X40v at all. I am currently having the memory issue where I can not run BT and wifi at the same time. It appears that after I first connected via an unsecure connection, it would not reenable the stack until I soft reset again. This thing is plain broke. Dell needs to upgrade the Bluetooth Driver application in this device quickly to solve these issues!

Chekov

Hey techhounds,

Its a very nice keyboard and I am quite happy with it.

The other day I accidentaly switched out my batt before turning off the axim and ended up doing a weird sorta hard reset. I was very inebriated at the time!
Anyways, the result of this silly stunt was that my keyboard started reversing keys on me. I would type q and get a, type a and get q, type m and get , and on and on. So I call up Dell Canada at 1-800-www-dell and only 4 phone numbers later, a helpful rep suggests removing and reinstalling the keyboard drivers in activesync and on the axim. Tried it with the rep online and got no joy, still had the same key reversing problem.

So the rep set me up with a DPS # and I got my replacement keyboard the very next day from Purolator. Wow, fast ass!
So right now I'll APOLOGIZE to Dell for wasting their time since the new keyboard had the same glitch reversing keys on me! ARGGGG. So I bite the bullet and did a hard reset, reinstalled the dell keyboard drivers and made a secure connection ok. WOOT

Tried my q, it was a beautiful little q. My a was a nice little a. YAY.
So my bad for getting Dell to send out a replacement but at least it helped me resolve the issue quickly.

If anyone else gets a reverse key problem with the dell executive bluetooth keyboard, just uninstall the drivers from both activesync and axim, then perform a hard reset, reinstall the drivers to activesync and axim and then connect the keyboard. All should be resolved. Just dont forget that after a hard reset all data is wipped except Windows Mobile+ all your proggs need to be reinstalled after but this can be done from the Activesync Add/Remove Programs menu as long as they were previously installed.

__________________
Ax X30 high
1 spare reg battery
1 ATP 512MB 60x SD card
Belkin Universal Rugged Case
Belkin 15-in-1 USB 2.0 Ext. Card Reader/Writer
Belkin Emergency keychain X-3 series charger(works off a regular 9Volt)
"Gentlemen, you can't fight in here, this is the war room" The late, great Peter Sellers.

Badgerdog

The keyboard has been a handful for me too. It took several tries before the axim could recognize it (including finding out about having to install into the main memory part.)

It seems to be working so far but I still haven't been able to secure it. When I do, it breaks.

biovirus

I tried everything for a month now and still get "Bluetooth system not detected" message. However, the BT discovers and even pairs with the stupid keyboard.
It does work with my other, identical X50v which is still at A02 level. And Think Outside has no phone numbers and no clear statement of warranty. Wasted $150. Buyers, beware!

Badgerdog

Spoke too soon. Now I'm getting a "Connection failed" every time. Has anyone gotten this heap to work?

Badgerdog

Ok, I think I got it now. I used the thinkoutside driver and everything went without a hitch. Works pretty good except it's not really designed for fast typists. =)

kalik

I always have to restart the keyboard (Ctrl+Fn+Fn) and have my axim search for it when I want to use the keyboard... is there any way to over ride this so that my axim detects it w/o me having to do this?