X50 / X51 Accessories - Axim X50 / X51 Accessory Discussions
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Old 04-04-05, 04:56 PM   #1 (permalink)
dsb411
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Mini-sync charger questions
Has anyone tried the "Mini-sync with charger" from boxwave with an x50v? I just got mine and i can sync but get no power for charging. Ive tried several different computers with no luck. Any help? Or do i try to get my money back?

heres a link to the product
http://www.boxwave.com/products/mini...m-x50v_446.htm

thanks
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Old 04-04-05, 06:30 PM   #2 (permalink)
stoneraven9
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I purchased one of these, and they definitely do NOT charge "just like the cradle" as is stated in the ad. If you are using your PDA, it does NOT charge. It charges the PDA only when the unit is turned off. Therefore I sent an email to Boxwave today, to see what they have to say about this. I will keep everyone informed as to the outcome. As far as I am concerned, this is not quality marketing. If they had stated this in the ad that you have linked to, I would not have purchased this product, and would have found something else.
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Old 04-04-05, 09:24 PM   #3 (permalink)
beezel
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I have written a few words here too.

http://www.aximsite.com/boards/showthread.php?t=78105
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Old 04-04-05, 09:32 PM   #4 (permalink)
technical tlr
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Originally Posted by beezel
I have written a few words here too.

http://www.aximsite.com/boards/showthread.php?t=78105
I too have thrown in my 2 cents in on that thread as well. I have also sent any e-mail to box wave asking for an expaination as well as what their going to do about it. Maybe If we all send e-mails we'll get this addressed sooner.
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Old 04-05-05, 07:38 PM   #5 (permalink)
Grentz
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I just talked to them and they said they are working on it...tobadly really dell made the complicated situation with their device it seems.

All the companies are having trouble making x50 series accessories...
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Old 04-05-05, 10:00 PM   #6 (permalink)
beezel
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It may have been dells fault about its specs and requirements but it is the 3rd party companies responsiblity to test there product 110% before labeling what it can or cant do..
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Old 04-05-05, 11:03 PM   #7 (permalink)
Kenban
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Originally Posted by Grentz
I just talked to them and they said they are working on it...tobadly really dell made the complicated situation with their device it seems.

All the companies are having trouble making x50 series accessories...
Its a high end device that has a HUGE current draw. This is not really Dells fault if you want high end you end up using a lot of power its that simple. The third party companys SHOULD have figured out just how much power this device can pull before they started to make cables. I did all the power consumption tests they would needed to have done using parts out of my closet sure it took a few hours total but most of that time was not setup work it was just how long it takes to charge the unit as I wanted full charge curves. Total maybe 4 hours of setup time. I do question if they mapped the pinout on the axim correctly which might have been part of the problem. The companys might not have noticed there are two power pins. If they did I have to question why they did not notice some of the wall plugs and car adapters are going to have problems.

Actually the Dell design using two power pins on the connector is a very good design. It has a low power charge pin and a high power pin. The low power pin is only used if the unit is off as the unit is capable of using more power then the USB port is rated to provide. The high power pin will charge the unit when it is on or off. The unit without even charging can pull over 500mA and can go OVER 1.5 Amps when charging and with the unit on.

USB ports are rated for 500mA according to specs most ports can provide more power then this. The problem is the few motherboards that can not handle the power draw. This SHOULD have been considered when making the sync and charge cables and was taken into account when Dell made all of its sync cables. Thats why the Dell cables only charge when the unit is off.

Now about this whole cable problem. These companys need to get the specs correct on the cables. If its setup to sync and charge at the same time then it needs to say so and have a warning on the page about possible damage to USB ports. If its setup to only charge when off it needs to say that on the page. At least the page has the correct (I think) description right now.
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Old 04-06-05, 05:15 AM   #8 (permalink)
Daz
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Originally Posted by Kenban
At least the page has the correct (I think) description right now.
Nope...still giving the wrong information...

"miniSync simultaneously charges and synchronizes your Dell Axim X50v, all in an ultra-portable form factor!"
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Old 04-06-05, 11:27 AM   #9 (permalink)
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Originally Posted by Daz
Nope...still giving the wrong information...

"miniSync simultaneously charges and synchronizes your Dell Axim X50v, all in an ultra-portable form factor!"
Ok I was looking at the features last night Like the first one "Synchronizes and charges just like the cradle" which is somewhat true if the cradle only has USB power it will charge only when the Axim is off as well. Ok you know they need to fix the product info page and either replace the cables with cables that meet the specs they continue to list or give you your money back.
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