New X51, can't sync anything with Outlook, but can sync files/faves

[alt+f4]

I deployed a new X51 to a user who already had Outlook 2002 installed. Everything setup fine, except that she does not have the option to select contacts, email, calendar, tasks, and notes. Those selections are grayed out in ActiveSync options. She can, however, sync favorites, files, and windows media.

Any ideas?

[lawizard]

I can sync with Calendar, tasks, favorites and windows media but not contacts. It is driving me crazy! I can't figure it out! Any suggestions would be appreciated!

Ok Guys,
I have an old x5 but try these:

Open Outlook on the pc
Open the inbox
click tools tab
click preferences
click email options
put a check mark in each box BUT the top one
on replies....do not include
on forwarding....include
NO CHECK IN BOTTOM BOX
---------------------------
click mail setup tab
click email accounts
check the view or change box
this brings up another page showing the email accounts that you have set up....it should not be blank
highlight your account and click change
look very closely...this is where most errors occur...look at every word, every period
all 6 boxes need to be filled in
leave secure authentification unchecked
now click on "test account settings"
did it pass? if so...problem solved
if not, cick the "errors" tab and tell me what it says

there are several other settings but lets stop here and see if it now works...if not, we'll look further
remember to let me know!
ken