in process of getting rid of the x51v

[Kazkin]

I'm in process of getting rid of the x51v (wm5) for the x50v (WM2003SE)

so what if there's only 128MB of ROM .. that's what SD/CF cards are for .... but I think I'll be better of with WM2003SE then the freaking WM5 !!!

your comments are welcome ;)

I'm inline with tech support now getting advice how to get it done ...

one thing though .. I did a search on DELL site ... how come there's NO new x50v units ??? is it because they are so popuplar once the people found out what a piece of junk the x51v with WM5 really is ???

~~~~~UPDATED~~~~~

freaking DELL supports !!! clueless !!!! :realmad: :realmad: see chat session !!

~~~~~

9:15:09 PM System Welcome Michael Nguyen ...
9:15:09 PM System Connecting to server. Please wait...
9:15:09 PM System Thank you for using Dell Chat, a representative will be with you soon.
9:15:09 PM System Initial Question/Comment: I have a question regarding sending the x51v back and wanting to get the x50v instead. need assistance to get it done. thanks
9:33:57 PM System You are now being connected to an agent. Thank you for using Dell Chat
9:33:57 PM System Connected with Deepak_01113230
9:34:08 PM Deepak_01113230 Thank you for contacting Dell Consumer Hardware Warranty Chat Support for Desktop, Printers and Electronics & Accessories. My name is Deepak. Please give me a minute to review your question and in the mean time can you please verify the system shipping address and the telephone number.
While I review your question, let me inform you that you might get an invitation to participate in a survey at the end of this session. You will be asked to rate our interaction on a scale of 1 to 9 with 9 being the best. In order to participate in the survey, you must close the chat by hitting the "end chat" button. Your feedback would be greatly appreciated.
9:34:13 PM Deepak_01113230 Since when you have being facing the issue?
9:34:25 PM Deepak_01113230 Please don’t worry we both will resolve the issue together.
9:34:31 PM Deepak_01113230 Please verify the system shipping address and the telephone number.
9:34:31 PM You hi, how are you ?? I was on before.. somehow lost connection..
9:35:55 PM You I bought this unit on ebay ..about a week after the owner got it from dell ... shartly afterward ..the transfered of ownership was transfered..
9:36:14 PM You shortly afterward..
9:36:49 PM You xxxxxxxxxx ..info removed (address & phone ###
9:37:16 PM Deepak_01113230 Thank you the information.
9:38:12 PM You I hope the connection won't be lost again .. was on previously .. somehow got disconnected :)
9:38:29 PM Deepak_01113230 Michael the conversation will be not lost .
9:38:56 PM Deepak_01113230 Maichael as you have said that you want to exchange the Axim X50v with Axim X50.
9:39:12 PM You but I was speaking with a different support last time ( 15min ago) ...
9:39:35 PM Deepak_01113230 Well it is quite possible but I do not have the tools to exchange the Axim.
9:39:48 PM You no .. I want the x50v instead of the x51v I have right now ...both are 624Mhz
9:40:01 PM Deepak_01113230 For that you need to contact Customer Care they will assist you in this regard.
9:40:16 PM Deepak_01113230 Yes you can change them.
9:40:37 PM Deepak_01113230 Please contact our customer care at 800-624-9897 extn 72-66966. This is a toll free number or you can also chat with them, the way you are doing with me.
Customer Care Chat - http://support.dell.com/support/topi...&l=%20en&s=dhs
Please choose " Chat with Order Support"
They will assist you in this regard.

I do understand and I also do apologize for all the inconvenience caused to you in this matter.
Is there anything, else I may assist you with today?
9:40:39 PM You customer cares have chat?? or only email ?
9:41:34 PM Deepak_01113230 They have Chat support and voice support.
9:41:46 PM You the x51v is really junk !!!..sorry ... it causes people more headache & counter productive !!!
9:42:02 PM You help me with 1 more thing ...
9:42:18 PM Deepak_01113230 Yes tell me.
9:42:29 PM You I search dell site .. how come there's no NEW unit x50v ??? only refurbished
9:43:30 PM You I'm at customer care .. what link do I choose ??? there's no handheld link
9:44:05 PM Deepak_01113230 You need to choose this link:----http://support.dell.com/support/topics/global.aspx/support/en/chat?c=us&cs=19&l=%20en&s=dhs
9:44:13 PM Deepak_01113230 Is there anything, else I may assist you with today?
9:45:05 PM You I did went to that link ... now which support do I click ??? there's desktop ...laptop ... no handheld!!!
9:45:27 PM Deepak_01113230 To Desktop chat
9:46:36 PM You desktop..??? why ?? I owned the axim x51v .. why go there ???
9:47:06 PM You do you guys even know what x51v is ???
9:47:51 PM Deepak_01113230 Michael, you can contact them on phone.
9:48:36 PM You could you just please tell me which to click for handheld please !!!!!!!!!!!!!!
9:49:08 PM You nevermind!!! .. I'll figure it out for myself !!!
9:49:17 PM Deepak_01113230 You need to click on Chat with Electronics & Accessories Support

Well, I haven't had any problems with WM5 on my x50v but if you feel so inclined, go for it. You certainly are not alone.

[stv516]

I did a search on DELL site ... how come there's NO new x50v units ??? is it because they are so popuplar once the people found out what a piece of junk the x51v with WM5 really is ???

Very possible

[Rsaturn9]

Well good luck with your new unit:approve:

[soulmirror]

Very possible

Nice.

Seriously, there are no new x50 units because the x51 supercedes the x50.

:approve:

[Kazkin]

x50 & x50v are 2 different units :)

even the tech support kept mistaking it .. I kept telling them I want the x50v not x50 . ...

x50v = 624Mhz

x50 ..only 520Mhz

not same ! ;)

x50 & x50v are 2 different units :)

even the tech support kept mistaking it .. I kept telling them I want the x50v not x50 . ...

x50v = 624Mhz

x50 ..only 520Mhz

not same ! ;)

I think you may have missed his point. Of course the 50 and 50v are different, as are the 51 and the 51v. What soulmirror was saying was that the 51 "line" replaced the 50 "line" of Dell PPCs. Just as the X30 "line" replaced the X3 "line."

[Kazkin]

I think you may have missed his point. Of course the 50 and 50v are different, as are the 51 and the 51v. What soulmirror was saying was that the 51 "line" replaced the 50 "line" of Dell PPCs. Just as the X30 "line" replaced the X3 "line."

I thought of that :)

just at the time I wanted to make sure that dell doesn't send me the wrong model config. and my mindset was still with that issue when I'd replied :p ... sorry ;)

[Tahoe Trekker]

I still see X50v's on e-bay, new in the box. Not too many but here's one: http://cgi.ebay.com/NEW-Dell-Axim-X5...QQcmdZViewItem

:cheers:

I still see X50v's on e-bay, new in the box. Not too many but here's one: http://cgi.ebay.com/NEW-Dell-Axim-X5...QQcmdZViewItem

:cheers:

Wow!!!!!$39.95 shipping?I didn't realize the X50 was so big and heavy.

[Kazkin]

I still see X50v's on e-bay, new in the box. Not too many but here's one: http://cgi.ebay.com/NEW-Dell-Axim-X5...QQcmdZViewItem

:cheers:

that link is for the X51V ... not X50V ... I need a trade ..can't afford another PPC :( ( I also got mine through ebay previously)

~~~ a quick question ...

since I got mine from ebay (x51v + standard 1yr warranty & exchange) ... shortly afterward the ownership was transfered to my name with confirmed email from DELL. Now, do I have ALL the service as if I was the original buyer ??? ( warranty & exchange will apply ? )

[Kazkin]

Wow!!!!!$39.95 shipping?I didn't realize the X50 was so big and heavy.

that's how they get you .. :) if you browse through ebay .. some of the item seems really cheap ... but the seller jacked up the S+H to compensates


ex. there is the silicone case item for the axim ... price is $0.10 AU

http://cgi.ebay.ca/Dell-Axim-X50V-X5...QQcmdZViewItem

but the S+H is $11 AU ( 110 times the price of the item ???? )

that's how they get you .. :) if you browse through ebay .. some of the item seems really cheap ... but the seller jacked up the S+H to compensates


ex. there is the silicone case item for the axim ... price is $0.10 AU

http://cgi.ebay.ca/Dell-Axim-X50V-X5...QQcmdZViewItem

but the S+H is $11 AU ( 11 times the price of the item ???? )

When I shop Ebay I don't even look at the price.I go down the list untill I find a reasonable shipping charge.I then look at the price.I feel if a seller is fair about shipping cost he is going to be fair overall.

[zerograviti]

that link is for the X51V ... not X50V ... I need a trade ..can't afford another PPC :( ( I also got mine through ebay previously)

~~~ a quick question ...

since I got mine from ebay (x51v + standard 1yr warranty & exchange) ... shortly afterward the ownership was transfered to my name with confirmed email from DELL. Now, do I have ALL the service as if I was the original buyer ??? ( warranty & exchange will apply ? )

I don't think that there is any one right answer to this question. You would just have to call Dell and find out.

I transferred the warranty on one of my devices over 6 months ago. I only changed the country and not the owner. I received the confirmation within a few hours, but my warranty has since run out and it still hadn't been transferred.

[rst6616]

I might be interested in a trade. I have never replied to this forum previously, so I don't even know how to send further communication privately?