Activesync quit working

dmanrick · 02-13-06, 03:28 AM

I know there are other threads about this but they all said to reinstall, etc, etc. I have uninstalled/reinstalled activesync numberous times, soft reset my handheld, rebooted my computer numerous times and it still doesn't connect. I even deleted the partnership. It has been working fine until today.
Just before it messed up, I tried out the spb pocket plus and then uninstalled it and I don't know if it is a coincidence or not, activesync stopped connecting.
When I plug in the handheld, it makes the syncing noise but never connects. It shows the 'found new hardware, dell axim' message, it just never connects. I tried my Ipaq and it connects fine. Any ideas?

netsyd · 02-13-06, 09:23 AM

What version of AS and what model axim? What OS are you running (both PC and axim?)

dmanrick · 02-13-06, 09:27 AM

A01 (Never had a problem before so I didn't upgrade)
x51v
Activesync 4.1
Windows XP

netsyd · 02-13-06, 10:18 AM

Is the Windows Firewall or any other firewall software running?

dmanrick · 02-13-06, 10:47 AM

All firewalls are turned off. I think I'm going to try doing a hard reset as soon as I can back it up to my storage card and see if that fixes it.

benots4 · 02-13-06, 11:22 AM

On the PC with the axim disconnected go to the device manager and delete the Axim device. I would then reboot, because its what I do. Then reconnect the axim and it should work.

dmanrick · 02-13-06, 03:26 PM

I don't see the axim in the device manager. I did delete it using activesync last night though and it didn't help.