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Old 03-25-06, 09:54 PM   #16 (permalink)
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Hey yall,

Why don't we just drop it. Flaming is against the rules and you know it. This is a friendly community. I'm sure we could all find posts by EVERYONE where someone else had already posted it before them. No one is at fault here, so leave it be.

"Before you criticize someone, walk a mile in their shoes. That way when you do, you are a mile away and you have their shoes." - Unknown

Every one here is a contributing member, and if someone hears something they think is offical, then they post it. Its great for a community. If you already know about it, don't read it. If you do read it, don't flame some one else for posting it again. A moderator will make the call to delete or what ever.

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Addition who needs that kind of stuff any way huh?

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Old 03-25-06, 11:02 PM   #17 (permalink)
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"Can't we all just get along"

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Old 03-25-06, 11:24 PM   #18 (permalink)
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(No, see if we did, that would ruin all of the fun) Yes, we call all get along.
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"If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get one million miles to the gallon, and explode once a year, killing everyone inside." Robert X Cringely

Addition who needs that kind of stuff any way huh?

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Who cares if I'm only 16?
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Old 03-25-06, 11:26 PM   #19 (permalink)
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I understand the quotes.

It was a response from someone employed by Dell, and is responsible for representing the company correctly. However, we all know how inaccurate customer service can be, therefore the uncertainty.

Thanks for the information.
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Old 03-25-06, 11:30 PM   #20 (permalink)
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just another pointer that good servace is going down the crapper.


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Old 03-26-06, 12:16 AM   #21 (permalink)
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Hmm Official? Or negative hype?

I have to admit that the topic title was misleading IMHO. I was expecting an official press release or similar.

I used to work for Dell. I was supervisor for corporate account TS. 4 years in the game and I can tell you the bottom 50 people in our call center hit the floor with 10 days training. I'm talking about ordinary people with no technical skills. Hand them a manual, web site address for step by step TS and pray.

Keep in mind at the time, much of Dell's TS and CS was out sourced to 3rd party companies. I worked for one of those companies.

Our techs fed customers more BS than I could tell you about. We (not me) were famous for making assumptions and policies on Dell's behalf.

Back to the topic. I wouldnt consider a chat conversation, with a 3rd party TS rep. in another country (odds are) official or reliable information. Keep in mind. Most TS reps will give you an opinion as opposed to saying "I dont know". Its what we used to teach our techs. Never say you dont have an answer. When in doubt give it your best guess.

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Old 03-26-06, 12:22 AM   #22 (permalink)
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i have been waiting for an update for god knows how long that i m not even excited when i see such threads anymore...
look, i will be happy if i see a real link to download an update, as opposed to whether that fellow @ dell CS tells me whether there will or won't be an update..yawnz
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Old 03-26-06, 06:08 AM   #23 (permalink)
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Well sounds quite credible, but I do think it's odd that only yesterday someone posted a chat with a Dell support guy that said an update would be out 'very soon, possibly within the next month'.

Personally, I still think there will never be another WM5-update for the x50. Dell customer service is just appalling, and the x50 is very likely the last Dell device I will ever buy unless they get their act together. How can any company get away with customer support as horrid as theirs and manage to stay afloat?
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Old 03-26-06, 06:23 AM   #24 (permalink)
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wm5 update for x50v are like ... now, properly Microsoft is preparing wm5 se, once Vista is stable.

Dell offering $ back for those who fed up on the upgrrade cd
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Old 03-26-06, 06:45 AM   #25 (permalink)
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I would honestly at this point love to roll back - but I am not going to because I blew good money on this pos operating system and I am determined to make it work. But if dell would give me a refund that would make me feel a little better. I could at least roll back without being too upset about wasting the cash. Has anyone succeeded in getting a refund even after several months have passed???
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Old 03-26-06, 11:10 AM   #26 (permalink)
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Originally Posted by Patrick Y.
Well, that's why I put quotes around official.

Sorry if I offended anyone with ANOTHER thread of these kind, but I just want to provide some update.
This is not another "update", it's simply information which should be taken with a HUGE grain of salt, just like every other *Official* thread on the forums.

Unless Dell has an official statement on their website, it's not considered "official".
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Old 03-26-06, 01:20 PM   #27 (permalink)
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Originally Posted by Khris
This is not another "update", it's simply information which should be taken with a HUGE grain of salt, just like every other *Official* thread on the forums.

Unless Dell has an official statement on their website, it's not considered "official".
Well, I'm sorry. I thought "quotes" are supposed to be put around something that's uncertain or doubtful. After all, I didn't put stars.

Just how do you change the title of the thread?
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Old 03-26-06, 01:33 PM   #28 (permalink)
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Originally Posted by Patrick Y.
Well, I'm sorry. I thought "quotes" are supposed to be put around something that's uncertain or doubtful. After all, I didn't put stars.

Just how do you change the title of the thread?
don't worry about it too much, it was an honest mistake (or maybe an "honest mistake" ;) )

Just ask a friendly neighbourhood mod to change it for you :)
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Old 03-26-06, 01:57 PM   #29 (permalink)
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Anything thats final and official usually shows up on the front page.Aint nuttin like some front page news.But what I don't understand is the new abbrevs IMO and IMHO I been seein those alot and have no clue what they mean
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Old 03-26-06, 02:11 PM   #30 (permalink)
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in my opinion

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